中文摘要
許多企業持續不斷的在尋找一個具有成本及學習效益的教育訓練方法。隨著網際網路的蓬勃發展，採用e-learning已成為企業教育訓練的一個不可或缺的環節。e-learning是一種比傳統式教育訓練方法更為經濟且可以節省許多額外的開支，例如：員工的旅費等。e-learning 讓原本誨澀的遠距教育儼然成為一種企業爭相規劃的一種數位學習系統。然而至今仍有許多企業尚停留在觀望或猶豫不決的階段，有意實施e-learning的企業，對於推行步驟、有那些重要影響因素以及構面因素間之關連性仍不明確瞭解。
本研究透過e-learning相關文獻探討，歸納出學習動機及學習策略對e-learning學習成效影響因素；並以高雄捷運公司員工為實際案例，加以整理、分析比較後歸納出結果，期能深入瞭解公司實施數位學習模式之成效，依實際案例分析結果提供企業實施e-learning之具體建議，進而協助捷運公司針對研究結果以規劃完善長期線上學習環境之參考。
本研究以統計迴歸分析研究發現企業推動e-learning的模式中，整體推行活動將主要受到「員工電腦學習態度」、「學習策略」、「學習障礙」對e-learning 成效有顯著影響。

Abstract
Corporate managers are constantly looking for more cost-effective ways to deliver training to their employees. E-learning is less expensive than traditional classroom instruction. In addition, many expenses-booking training facilities, travel costs for employees, plus employee time away from the job- are greatly reduced. Distance learning has existed for a long time. When computers became available, educators were tempted by this new means to deliver education at a distance. Today, what was once an obscure sidebar to education has become big business. This is what people now are talking about e-learning. The value of the computer may seem to be its ability to deliver information anytime and anywhere, but its value in education is potentially much more important. E-learning is fueling efforts to integrate distributed learning systems in organization. The purpose of this study is to examine the some factors that determine intention to adopt e-learning in Kaohsiung Rapid Transit Corporation. The studied system enables online or web-based learning, which has grown in popularity in the new millennium as an innovative and useful enterprising training tool. This paper takes a social, organizational, and technical approach in its investigation to identify the factors that affect intention to adopt e-learning. Regression Analysis was used to assess the relationships in the constructs. The paper presents some findings on e-learning adoption intention determinants in order to giving some suggestions to KRTC for future implementing e-learning training system.

Table of Contents:
中文摘要............................................. i
Abstract............................................. ii
Acknowledgement........................................iii
Table of Contents......................................iv
List of Figures........................................v
List of Tables.........................................v
CHAPTER 1. Introduction................................1
1.1 Background........................................1
1.2 Motivation / Purpose..............................3
1.3 Research Objectives...............................4
1.4 Research Scope....................................4
1.5 Framework.........................................5
CHAPTER 2. Literature Review...........................6
2.1 Training...........................................6
2.2 Internet-based Training............................8
2.3 Related Factors of E-learning......................22
2.4 Learning Tactics / Strategy of E-learning..........26
2.5 Related Important Considerations of E-learning.....30
CHAPTER 3. Research Methodology........................32
3.1 Research Design....................................33
3.2 Research Hypothesis................................33
3.3 Questionnaire Design...............................34
3.4 Statistical Analysis...............................35
CHAPTER 4. Research Study Results......................38
4.1 Factor Analysis....................................39
4.2 Reliability Analysis...............................41
4.3 Regression Analysis................................42
CHAPTER 5. Conclusion and Suggestion ..................52
5.1 Conclusion.........................................52
5.2 Suggestion for KRTC................................53
5.3 Successding in Building the E-learning
experience.........................................54
5.4 Future Research Suggestion.........................56
Reference ..............................................58
Appendix A: 中文問卷...................................62
Appendix B: Survey instrument..........................68

List of Figures
Figure 1.1 Framework...................................5
Figure 2.1 Metcalfe’s “law”.........................9
Figure 2.2: Source: Terms in e-learning................13
Figure 3.1 Conceptual Framework in this study..........33

List of Tables
Table 2.1: Benefits of e-learning from the corporate
side........................................16
Table 2.2: Benefits of e-learning to learners..........27
Table 2.3: Difference between traditional training and e-
learning in eight ways......................27
Table 2.4: Instructor led training vs. e-learning......28
Table 2.5: Definitions of assessment...................29
Table 2.6: Source: Four perspective of learning theory.27
Table 2.7: Four orientations to learning...............28
Table 4.1: Demographic profile of respondents to the
survey (n=256)..............................38
Table 4.2: KMO and Bartlett’s Test....................39
Table4.3: Factor Analysis..............................40
Table 4.4: Reliability Analysis........................41
Table 4.5 Regression Model of Learning Attitude........42
Table4.6 Regress Coefficient of Learning Attitude......43
Table 4.7 Regression Model of Learning Cognition.......44
Table 4.8 Regression Coefficient of Learning Cognition.44
Table4.9 Regression Model of e-learning interesting....45
Table 4.10 Regression Coefficient of e-learning
interesting.................................45
Table 4.11 Regression Model of e-learning tactics......46
Table 4.12 Regression Coefficient of e-learning tactics46
Table 4.13 Regression Model of interaction via e-
learning....................................47
Table 4.14 Regression Coefficient of interaction via e-
learning....................................47
Table 4.15 Regression Model of e-learning Quality......48
Table 4.16 Regression Coefficient of e-learning Quality48
Table 4.17 Regression Model of Learning Obstacle.......48
Table 4.18 Regression Coefficient of Learning Obstacle.49
Table 4.19 Regression Model of Cognition of e-learning.49
Table 4.20 Regression Coefficient of Cognition of e-
learning....................................50
Table 4.21 Regression Model of Knowledge Level of
Employee....................................50
Table 4.22 Regression Coefficient of Knowledge Level of
Employee....................................51

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