Responsive image
博碩士論文 etd-0730102-121557 詳細資訊
Title page for etd-0730102-121557
論文名稱
Title
以科技中介架構探討線上學習成效之詮釋研究
An Interpretive Study of E-Learning Based on the Framework of Technology-Mediated Learning
系所名稱
Department
畢業學年期
Year, semester
語文別
Language
學位類別
Degree
頁數
Number of pages
128
研究生
Author
指導教授
Advisor
召集委員
Convenor
口試委員
Advisory Committee
口試日期
Date of Exam
2002-07-11
繳交日期
Date of Submission
2002-07-30
關鍵字
Keywords
教學策略、資訊科技、科技中介學習、心理學習過程、學習成效
instructional strategy, learning outcome, learning context, psychological, learning process, Technology mediated learning
統計
Statistics
本論文已被瀏覽 5769 次,被下載 6744
The thesis/dissertation has been browsed 5769 times, has been downloaded 6744 times.
中文摘要
線上學習為一種科技中介學習(TML,Technology Mediated Learning)的方式。許多科技中介學習研究文獻主張資訊科技的使用可以增進學習的品質(Alavi,1994),以及資訊科技扮演著對於學習促使者(enabler)的角色。但亦有研究指出線上學習的方式不僅沒有提昇教學成效,反而限制了教師與學生的學習體驗(learning experience)(Brown, 1998)。因此學者對於資訊科技是否增進學習至今仍未有定論。Alavi and Leidner (2001)分析目前科技中介學習的文獻後指出,資訊科技的功能並非決定學習成效是否提昇的主因,未來針對科技中介學習的研究應了解人們如何運用資訊科技來幫助教學的過程,進而提昇學習的成效。
本研究以學習的觀點來探討線上學習的成效。藉由一個成功導入的個案,本研究發現以科技帶來之經濟利益的角度(technical-economic rational perspective) (Kumar, et al, 1998) 來衡量線上學習系統的結果,往往使得企業在引進線上學習系統之際,只醉心e化所帶來的經濟效益,卻忽略掉了學習(learning)的議題。更進一步,本研究詳述資訊科技以及線上教學策略,對於學習者心理學習過程所產生的影響,進而造成學習成效不盡理想的結果。本研究以學習動態的觀點闡釋Alavi and Leinder (2001)科技中介學習(TML)的概念式架構,重新檢視學習成效的概念。對實務界,本研究並企業除了以科技及經濟效益來評估線上學習系統的效益,更應思考線上的教學策略設計以及其對於學習者的心理學習過程的影響,以提昇線上學習的成效。

Abstract
Technology mediated learning (TML) refers to an environment in which the learner interacts with learning materials, peers, and/or instructors that are mediated through advanced information technology (Alavi and Leidner, 2001). Recently, there have been increasing interests in investigating if TML can yield positive learning outcome. In this thesis, an interpretive study of TrainNet, a TML implementation by a well-known multinational corporation, is conducted. The study bases its investigation on the TML framework suggested by Alavi and Leidner (2001). The findings show that different stakeholders of TrainNet hold different views of learning effectiveness. For the manger, learning effectiveness means cost reduction; for the trainer, speedy information dissemination; and for the technicians, the profit, skill and social network. Yet, while TrainNet satisfies both managers and trainers in reducing cost and enhancing speedy information dissemination, it has failed to meet the aspiration of the technicians. These may result from the fact that instructional strategies have been changed from the experiental learning focus to abstract, conceptual learning. The change in turn has the adverse effect of undermining technicians’ motivation to learn. Furthermore, the context governing the strategy of TrainNet adoption plays a key role in this change. A technical/economic perspective of system adoption and an objectivism approach to instructional strategy causes the company to ignore the important learning effectiveness issues that are important to learners. For TML to be effective, business must go beyond the technical and economic focus. The social cultural perspectives must be incorporated into the design of information technology and instructional strategies.
目次 Table of Contents
摘要……. I
第一章 緒論 1
第一節 研究動機 2
第二節 研究議題 3
第三節 章節安排 4
第二章 文獻探討 5
第一節 科技中介學習(TML, TECHNOLOGY MEDIATED LEARNING) 5
第二節 學習成效 6
第三節 科技中介學習的學習成效 8
第三章 研究方法 22
第一節 詮釋性研究 22
第二節 個案取得方式 24
第三節 分析架構 25
第四節 資料收集與分析 30
第四章 SONY TRAINNET 35
第一節 公司背景 35
第二節 亞太地區服務業務的挑戰及困境 38
第三節 線上學習系統TRAINNET 42
第四節 異常現象:被忽略的學習 65
第五節 學習者於學習的調適(LOCAL ADAPTATION):台灣的做法 72
第六節 線上學習的學習成效 74
第五章 個案分析 78
第一節 學習情境因素 78
第二節 資訊科技 84
第三節 教學策略 90
第四節 學習者心理學習過程 98
第六章 學習成效的省思 108
第一節 新力於線上學習做法的潛藏機制 108
第二節 潛在機制對於線上學習成效的影響 110
第七章 研究意涵(IMPLICATIONS) 118
第一節 對科技媒介學習研究領域的貢獻 118
第二節 對實務界的貢獻 119
第八章 結論 121
參考文獻 123
參考文獻 References
Ahearn, T C., Peck, K. and Laycock, M. “The Effects of Teacher Disclosure in Computer-Mediated Discussion,” Journal of Educational Computing Research, Vol.8, 1992, pp.291-309.
Alavi, M. “Computer-Mediated Collaborative Learning: An Empirical Evaluation.” MIS Quarterly 18, No. 2, June 1994, pp. 150-74.
Alavi, M., and Leidner, D. E. “Research Commentary: Technology-mediated Learning - A Call for Greater Depth and Breadth of Research.” Information Systems Research, Vol.12, No. 1, 2001, pp. 1-10.
Alavi, M., Wheeler, B. C. and Valacich, J. S. “Using IT to Reengineer Business Education: An Exploratory Investigation of Collaborative Tele-learning.” MIS Quarterly, Vol. 19, No. 3, 1995, pp. 293-313.
Alavi, M., Yoo, Y. and Vogel, D. R. “Using information technology to add value to management education.” Academy of Management Journal, Vol.40, No. 6, 1997, pp.1310-1333.
Alavi, M and Leidner, D. E. “Review: Knowledge Management and Knowledge Management Systems: Conceptual Foundations and Research Issues,” MIS Quarterly, Vol. 25, No.1, March 2001, pp.117-136.
Arbaugh, J. B. “An exploratory study of the effects of gender on student learning and class participation in an Internet-based MBA course.” Management Learning, Vol.31, No. 4, 2000, pp. 503-19.
Ajzen, I., “From Intentions to Actions: A Theory of Planned Behavior,” in J. Kuhland and J. Beckman (eds.), Action-control: From Cognitions to Behavior(Springer, Heidelberg), 1985, pp. 11-39.
Ajzen, I. and Fishbein, M. Understanding Attitudes and Predicting Social Behavior Prentice-Hall, Englewood Cliffs, New Jersey, 1980.
Bandura, A. Social Foundations of Thought and Action, Prentice Hall, Englewood Cliffs, NJ, 1986.
Block, H. and Dobell, B, “The E-band Theory, Education Industry Overview, Equity Research, Bank of America Securities, Montgomery Division, San Francisco, CA., 1999.
Bovy, R.C. “Successful Instructional Methods: A Cognitive Information Processing Approach,” ECTJ, Vol.29, No. 4, Winter 1981, pp.203-217.
Brown, B. M., “Digital Classrooms; Some Myths About Developing New Educational Programs Using the Internet,” T H E Journal, Vol. 26, Issue 5December 1998, pp.56-65.
Brown, J. S. and Duguid, P. The Social Life of Information, Harvard Business School Press, 2000
Clark, R. E., “Media Will Never Influence Learning,” Educational Technology Research and Development, Vol. 42, No.2, 1994, pp.21-29.
Clark, R. E., “Evidence for Confounding in Educational Computer-Based Instruction Studies: Analyzing The Meta Analyses,” Educational Communication and Technology Journal, Vol. 33, No.4, 1985.
Cook, V. “Designing CALL Programs for Communicative Teaching.” ELT Journal, Vol.42, No. 4, 1988, pp.262-71.
Davis, F.D., Bagozzi, R.P, and Warshaw, P. R. "User Acceptance of Computer Technology: A Comparison of Two Theoretical Models," Management Science, Vol. 35, 1989, pp. 982-1003.
Galagan, P. A. “E-Revolution,” Training and Development, December 2000, pp.25-30.
Gange, R. M., Briggs, L. J. and Wager, W. W. Principle of Instructional Design, 4th ed, Wadsworth/Thomson Learning, 1992.
Hara, N. and Kling, R. “Student Distress in a Web-Based Distance Education Course,” Information, Communication, and Society, Vol.3, No.4, 2000, pp.557-579.
Hiltz, S. R. “The “Virtual Classroom”: Using Computer-Mediated Communication For University Teaching,” Journal of Communication, Vol.36, No.6, Spring 1986, pp.95-104.
Hiltz, S. R., and Wellman, B. “Asynchronous Learning Networks As A Virtual Classroom,” Communications of the ACM, Vol.40, No. 9, 1997, pp.44-49.
Iran-Nejad, A., McKeachie, W. and Berliner, D. C. “The Multisource Nature of Learning: An Introduction,” Review of Educational Research, Vol.60, No.4, Winter 1990, pp.509-515.
Ives, B. “Transforming the learning industry” MIS Quarterly, Vol. 18, No.1, Mar 1994; pp. V-Viii.
Ives, B. and Jarvenpaa, S. L. “Will the Internet Revolutionize Business Education and Research?” Sloan Management Review, Spring 1996, pp.33-41
Jarvenpaa, S. L., and Staples, D. S. “The Use of Collaborative Electronic Media for Information Sharing: An Exploratory Study of Determinants,” Journal of Strategic Information Systems, Vol. 9, 2000, pp.129-54.
Jonassen, D. H. “Thinking Technolgy,” Educational Technology, January 1993, pp.35-37.
Kiser, K. “E-Learning Takes Off At United Airlines,” Training, December 1999, pp.66-72.
Klaila, D. "An Interactive Approach to Learning," Knowledge Management, Vol. 4, No. 8, May 2001.
Klein, H. K. and Myers, M. D. “A Set of Principles for Conducting and Evaluating Interpretive Field Studies in Information Systems,” MIS Quarterly, Vol.23, No.1, March 1999, pp.67-94.
Kuhn, T. The Structure of Scientific Revolutions, The University of Chicago Press, Chicago, Illinois, 1962.
Kulik, J. A., “The Importance of Outcome Studies: A Reply to Clark,” Educational Communications and Technology Journal, 42(2), 1985, pp.381-386.
Kumar, K., Dissel, H. G. V. and Bielli, P. “The Merchant of Prato-Revisited: Toward a Third Rationality of Information Systems,” MIS Quarterly, June 1999, pp. 199-226.
Lave, J. Cognition in Practice:Mind, Mathematics, And Culture in Everyday Life, Cambridge University Press, Cambridge ; New York, 1988.
Leidner, D. E., and Jarvenpaa, S. L. “The information age confronts education: Case studies on electronic classrooms,” Information Systems Research Vol. 4, No. 1, 1993, pp.24-55.
Leidner, D. E., and Jarvenpaa, S. L. “The use of information technology to enhance management school education: A theoretical view,” MIS Quarterly, Vol. 19, No. 3, 1995, pp.265-92.
Leidner, D., and Fuller, M. “Improving Student Learning of Conceptual Information: GSS Supported Collaborative Learning vs. Individual Constructive Learning,” Decision Support Systems, Vol. 20, No. 2, 1997, pp.149-63.
Leuthold, J. H. “Is Computer-Based Learning Right for Everyone?” In Proceeding of 32nd Hawaii International Conference on System Sciences, 1999.
Levy, M. Computer Assisted Language Learning, New York: Oxford University Press, 1997.
Marki, R. H., Maki, W. S., Patterson, M. and Whittaker, P. D. “Evaluation of a Web-based Introductory Psychology Course: I. Learning and Satisfaction in On-line Versus Lecture Courses,” Behavior Research Methods, Instruments and Computers, Vol.32, No.2, 2000, pp.230-239.
Martocchio, J. J., and Webster, J. “Effect of Feedback and Cognitive Playfulness on Performance in Microcomputer Software Training,” Personnel Psychology, Vol. 45, 1992, pp.553-78.
McKeachie, W. J. “Research on College Teaching: The Historical Background,” Journal of Educational Psychology, Vol. 82, No. 2, 1990, pp.189-200.
McGregor, S. “The E-Learning Curve,” Profit: Business to E-Business, Vol. 6, No. 2, May 2001, pp.58-66.
Moll, M., and Miikkulainen, R. “Convergence-zone episodic memory: analysis and simulations,” Neural Networks, Vol. 10, No. 6, 1997, pp.1017-1036.
O’Loughlin, M. “Rethinking Science Education: Beyond Piagetian Constructivism Toward a Sociocultural Model of Teaching and Learning,” Journal of Research in Science Teaching, Vo. 2, No.8, 1992, pp.791-820.
Pastore, M. “Companies, Universities Moving Toward E-Learning,” http://cyberatlas.internet.com/markets/education/article/0,,5951_737341,00.html, April 9, 2001.
Redmond, M., and Sweeney, N. “Multimedia Production: Non-linear Story-telling using digital technologies,” in Contextual Media. E. Barrett, and Redmond, M.(eds.), MIT Press, 1995, pp.87-102.
Perelman, L. J., “Kanban to Kanbrain,” Forbes ASAP, June 6, 1994, pp.84-95.
Piccoli, Gabriele. “Web-based virtual learning environments: A research framework and a preliminary assessment of effectiveness in basic IT skills training,” MIS Quarterly, Vol. 25, No. 4, 2001, pp.401-27.
Pintrich P. R. “Understanding self-regulated learning,” New Directions for Teaching and Learning, Fall 1995, pp.3-12.
Russell, T. The No Significant Difference Phenomenon, Office of Instructional Telecommunications, North Carolina State University, Chapel, Hill, N.C., 1999.
Scardamalia, M and Bereiter, C. “Technologies for Knowledge-Building Discourse,” Communication of the CAM, Vol.36, No.5, May 1993, pp.37-41.
Schuell, T. J. “Cognitive Conceptions of Learning,” Review of educational Research, Winter, 1986, pp.411-436.
Schutte, J.G. “Virtual Teaching in Higher Education: The New Intellectual Superhighway or Just Another Traffic Jam,” California State Univerity, CA, 1997. Available: www.csun.edu/sociology/virexp.htm .
Slavin, R.E. Cooperative Learning: Theory, Research and Practice, Prentice Hall, Englewood Cliffs, NJ, 1990.
Simth, P.A. “Understanding self-regulated learning and its implications for accounting educators and researchers” Issues in Accounting Education, Vol. 16, No. 4, November 2001, pp.63-90.
Thatcher, M. “Campus Fugit,” People Management, Vol. 3, September, 1998, pp. 54-55.
Tulving, E. “Episodic and semantic memory,” In E. Tulving and W. Donaldson(eds.), Organization of Memory. New York: Academic Press, 1972, pp. 381-404.
Vygotsky, L. S. Mind in Society: The Development of Higher Psychological Porcesses, M.Cole, V. John-Steiner, S. Scribner and E. Souberman(eds) Cambridge: Havard Unicersity Press, 1978
Vogel, D. R., Davison, R. M. and Shroff, R. H. “Socio-cultural learning: a perspective on GSS-enabled global education,” Communications of the AIS, 2001.
Watters, C., Conley, M. and Alexander, C. “The Digital Agora: Using Technology for Learning in the Social Science,” Communications of the ACM, Vol. 41, No. 1, 1998, pp.50-57.
Walsham, G. and Sahay, S. “GIS for District-Level Administration in India: Problems and Opportunities,” MIS Quarterly, Vol.23, No.1, March 1999, pp.39-66.
Webster, J., and Hackley, P. “Teaching Effectiveness in Technology-Mediated Distance Learning,” Academy of Management Journal, Vol.40, No. 6, 1997, pp.1282-310.
Whipple, W. R. “Collaborative Learning: Reconizing It When We See It,” Bulletin of The American Association for Higher Education, Vol.40, No.2, October 19987, pp.3-7.
Wiggenhorn, W. “Motorola U: When Training Becomes an Education,” Harvard Business Review, July-August 1990.
Yarusso, L. “Constructivism vs. Objectivism,” Performance and Instruction Journal, April 1992, pp.7-9.
Zimmerman, B. J. “A social cognitive view of self-regulated academic learning.” Journal of Educational Psychology, Vol.81, No.3, 1989, pp. 329-339.
Zimmerman, B. J. and Martinez-Pons, M. “Development of a structured interview for assessing student use of self-regulated learning strategies,” American Educational Research Journal, Winter 1986, pp. 614-628.
Zimmerman, B. J. and Martinez-Pons, M. “Construct validation of a strategy model of student self-regulated learning,” Journal of Educational Psychology, Vol. 80, No. 3, 1988, pp. 284-290.
電子全文 Fulltext
本電子全文僅授權使用者為學術研究之目的,進行個人非營利性質之檢索、閱讀、列印。請遵守中華民國著作權法之相關規定,切勿任意重製、散佈、改作、轉貼、播送,以免觸法。
論文使用權限 Thesis access permission:校內校外完全公開 unrestricted
開放時間 Available:
校內 Campus: 已公開 available
校外 Off-campus: 已公開 available


紙本論文 Printed copies
紙本論文的公開資訊在102學年度以後相對較為完整。如果需要查詢101學年度以前的紙本論文公開資訊,請聯繫圖資處紙本論文服務櫃台。如有不便之處敬請見諒。
開放時間 available 已公開 available

QR Code