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博碩士論文 etd-0730104-000906 詳細資訊
Title page for etd-0730104-000906
論文名稱
Title
企業採用行動科技之分析
Adoption of Mobile Technology in Business
系所名稱
Department
畢業學年期
Year, semester
語文別
Language
學位類別
Degree
頁數
Number of pages
129
研究生
Author
指導教授
Advisor
召集委員
Convenor
口試委員
Advisory Committee
口試日期
Date of Exam
2004-07-19
繳交日期
Date of Submission
2004-07-30
關鍵字
Keywords
採用、行動科技、交易成本理論、任務科技配適度理論
Transaction Cost Theory, Task-Technology Fit, Adoption, Mobile Technology
統計
Statistics
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中文摘要
行動科技發展迅速,各研究機構對於行動商務市場成長的預估都相當快速,企業對於行動科技的需求也日益增加,但是目前與行動科技導入的研究卻相當缺乏。本研究認為企業導入行動科技是否能夠成功,除了考慮行動科技與組織任務特性之間的配適程度之外,還有相當多其他因素需要考慮,因此本研究主要是探討「配適度」與「可行性」兩構面將會影響到企業採用行動科技的成功與否,配適度主要考慮的是行動科技與組織任務間的配適程度;可行性分為「經濟面向」、「資訊科技基礎設施面向」、「組織面向」三個面向進行探討。
經過四個不同產業中代表性企業的訪談,深入瞭解七個不同的行動科技相關系統導入狀況後,本研究發現行動科技特性與任務特性之間配適程度高的組織,較適合導入行動科技;可行性高的組織較適合導入行動科技。
Abstract
Due to the development of mobile technology and the rapid growth of mobile commerce market, the demand of mobile technology adoption in business increases day by day. Hence the purpose of this thesis is to study the success of the mobile technology adoption in business and its determinants. When discussing about technology adoption, most researchers think Task-Technology fit is the most important and the only concept that has to be considered. Actually,whether one company is suitable for implementing mobile technology determined by many reasons.
Not only the fitness between task and technology but also many organizational factors have to be considered such as the economical readiness、IT Infrastructure and organization readiness. The three aspects are classified as 「Viability」 construct. The result shows that both the 「Task-Technology fit」 and 「viability」will effect the success of the mobile technology adoption.
目次 Table of Contents
目 錄
第一章 緒論 1
1.1 研究背景 1
1.2 研究動機 4
1.3 研究目的 5
1.4 研究流程 6
1.5 論文架構 7
第二章 文獻探討 8
2.1 行動商業的定義 8
2.2 電子商務暨行動科技建置的策略矩陣 9
2.3 任務科技配適度 13
2.4 交易成本理論 16
2.5 資訊科技基礎設施 18
2.6 資訊系統採用的影響因素 21
2.7 資訊系統導入的關鍵成功因素 29
2.8 資訊系統成功的衡量 37
第三章 研究設計與架構 39
3.1 研究架構 39
3.2 研究設計 47
第四章 個案描述與分析 57
4.1 個案一 57
4.2 個案二 66
4.3 個案三 76
4.4 個案四 93
4.5 多重個案分析與討論 106
第五章 結論與建議 113
5.1 研究結論 113
5.2 研究限制 116
5.3 後續研究 117
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