Responsive image
博碩士論文 etd-0805109-212903 詳細資訊
Title page for etd-0805109-212903
論文名稱
Title
幽默感對工作滿足之影響─以創新行為為中介變項
The Relationship between Humor and Job Satisfaction:The Mediating Effects of Innovative Behavior.
系所名稱
Department
畢業學年期
Year, semester
語文別
Language
學位類別
Degree
頁數
Number of pages
115
研究生
Author
指導教授
Advisor
召集委員
Convenor
口試委員
Advisory Committee
口試日期
Date of Exam
2009-07-19
繳交日期
Date of Submission
2009-08-05
關鍵字
Keywords
工作滿足、創新行為、幽默感
Job Satisfaction, Innovation, Sense of Humor
統計
Statistics
本論文已被瀏覽 5648 次,被下載 0
The thesis/dissertation has been browsed 5648 times, has been downloaded 0 times.
中文摘要
在現今全球化、多元化的發展趨勢下,絕大多數企業都面臨了競爭者不斷推陳出新的挑戰,也因此企業必須靠持續地創新才能在激烈的國際市場上維持競爭地位。員工是企業最重要的生產力來源,擁有高創新能力的員工才能提高企業的競爭優勢;員工在企業中有高度的工作滿足時,方可提高組織的績效,亦對創造力有正向的影響。故本研究欲探討個人之幽默感、創新行為及工作滿足之間的關係,並分析比較幽默感各因素對工作滿足的預測情形及創新行為在幽默感對工作滿足影響性中的中介效果。
本研究的研究對象為國內公民營產業,採問卷發放方式進行,發放共計1,274份問卷,回收1,227份,有效問卷共計1,213份,有效回收率95.21%;根據問卷回收結果,進行敘述性統計分析、相關分析、迴歸分析,並得到以下結論:
1. 幽默感對創新行為有顯著正向影響。
2. 創新行為對工作滿足有顯著正向影響。
3. 幽默感對工作滿足有顯著正向影響。
4. 以創新行為作為中介變項,在幽默感對工作滿足的影響力有部分中介效果。
5. 以創新行為作為中介變項,在幽默感對內在工作滿足的影響力有部分中介效果。
6. 以創新行為作為中介變項,在幽默感對外在工作滿足的影響力有完全中介效果。
綜上所述,幽默感的確是影響創新行為及工作滿足的重要因素;創新行為也確實在幽默感對工作滿足的影響力中具中介效果。
Abstract
In a current trend of globalization and multifaceted trend of developments, a similar issue that a majority of organizations face is that their competition constantly releases new ideas and challenges. To keep up with this level of competition in the global market, an organization must also consistently churn out new innovations and creations. Human resources are an organization’s greatest source of productive capital. And only with a highly innovative team of employees can an organization maintain its competitiveness. When these employees experience a high level of job satisfaction, they will be able to raise an organization’s productivity, and create a positive momentum towards innovation. This study seeks to identify the relationship between an individual’s sense of humor, innovation & job satisfaction. It also analyzes the forecasting reliability of an individual’s sense of humor versus job satisfaction, and the mediating effect of a sense of humor towards job satisfaction.

The objects of our study are domestic organizations in a questionnaire based research 1,274 questionnaires were sent out, and 1,227 completed questionnaires were received. Of this, 1,213 questionnaires were deemed usable, creating a returns ratio of 95.21%. By analyzing the questionnaires, the following conclusions were obtained.
1. A sense of humor has a positive influence towards innovation.
2. Innovation has a positive influence towards job satisfaction.
3. A sense of humor has a positive influence towards job satisfaction.
4. Using innovation as an intermediary, a sense of humor has a partial impact on the whole of job satisfaction.
5. Using innovation as an intermediary, a sense of humor has a partial impact on internal job satisfaction.
6. Using innovation as an intermediary, a sense of humor has a full impact on external job satisfaction.

Based on the above, humor does have an important impact on innovation and job satisfaction. Innovation also plays an intermediary effect between humor and job satisfaction.
目次 Table of Contents
目錄
致 謝 I
論文摘要 II
THE ABSTRACT III
目錄 IV
表目錄 V
圖目錄 VII
第一章 緒 論 1
第一節 研究動機 1
第二節 研究目的 3
第三節 研究流程 4
第二章 文獻探討 5
第一節 幽默感 5
第二節 創新行為 15
第三節 工作滿足 21
第三章 研究方法 27
第一節 研究架構與研究假設 27
第二節 研究變項操作性定義與衡量工具 29
第三節 研究對象 31
第四節 資料分析方法 32
第五節 量表項目分析 35
第六節 量表因素與信度分析 43
第七節 樣本描述性統計 46
第四章 實證分析 47
第一節 研究變項間之相關分析 47
第二節 幽默感對創新行為之影響性分析 49
第三節 創新行為對工作滿足之影響性分析 52
第四節 幽默感對工作滿足之影響性分析 55
第五節 各變項間影響性彙總整理 61
第六節 創新行為的中介效果分析與探討 62
第五章 結論與建議 71
第一節 研究結果 71
第二節 管理意涵 75
第三節 研究限制與後續研究建議 78
參考文獻 79
附件一 87
附件二 99

參考文獻 References
中文部分
1. 王慶中(2005)。幽默的研究問題。應用心理研究,26,57-71。
2. 白景文(1997)。企業如何運用工作滿足至人力資源的管理。人力資源發展月刊,118,1-9。
3. 何金銘(2006)。統計法輯要。台南:台灣復文興業股份有限公司。
4. 何金銘(2006)。統計學研究上課講義。
5. 何茉如(1998)。國中生幽默感對於生活壓力、身心健康調節作用之研究。台灣師範大學教育心理與輔導研究所碩士論文。
6. 李嘉雯 (1999)。幽默創造過程中後設認知與遠距連結歷程之研究。中原大學心理學系碩士論文。
7. 李毓娟 (1996)。性別、心情經驗與幽默感、創意、學業成績之關係。國立政治大學教育研究所碩士論文。
8. 李新民、陳密桃、謝青曇(2007)。職場幽默與心理健康之相關研究:以幼兒教師為例。教育心理學報,38,4,375-396。
9. 吳靜吉、潘養源、丁祥興(1980)。內外控取向與工作滿足及工作績效之關係。國立政治大學學報,41,75-98。
10. 邱發忠 (1999)。幽默創造訓練之課程設計及效果評估研究。輔仁大學應用心理學系碩士論文。
11. 許士軍(1977)。工作滿足、個人特徵與組織氣候—文獻探討與實證研究。國立政治大學學報,35,13-56。
12. 張春興(1989)。現代心理學。台北:東華出版社。
13. 陳淑蓉(2003)。幽默感對可能壓力事件及負向生活事件的認知評估、情緒反應之影響。台灣師範大學教育心理與輔導研究所碩士論文。
14. 陳學志(1991)。幽默理解的認知歷程。台灣大學心理研究所博士論文。
15. 陳學志、卓淑玲、賴惠德(2005)。解決問題發揮創意的次好方法就是發現其中的幽默:幽默中的創意與創意中的幽默。應用心理研究,26,95-115。
16. 陳淑蓉、陳學志(2005)。幽默感的定義與測量:多向度幽默感量表之編製。應用心理研究,26,167-187。
17. 楊立行(2005)。幽默的的心智歷程研究:認知取向之因應與展望。應用心理研究,27,1-7。
18. 劉佩雲(1990)。性別、創造力、自我檢校與幽默感的關係。政治大學教育研究所碩士論文。
19. 賴士葆(1996)。商學總論。台北:麥田出版股份有限公司。
20. 蔡啟通(1996)。組織因素、組織成員整體創造性與組織創新之關係。台灣大學商學研究所博士論文。
21. 邱皓政(2001)。量化研究與統計分析。五南圖書出版有限公司。
22. 蕭颯、王文欽、徐智策(1991)。幽默心理學。台北:智慧。
英文部分
1. Adams, J.S.(1963).Toward an understanding of inequity. Journal of Abnormal and Social Psychology, 67 ,422-436.
2. Afuah,A.(1998). Innovation management: Strategies, implementation, and profits. New York: Oxford University.
3. Amabile, T. (1982). Social Psychological of creativity:A consensual assessment technique. Journal of Personality and social psychology , 43(5) , 997-1013.
4. Amabile, T. M., Conti, R., Coon, H., Lazenby, J., & Herron, M. (1996). Assessing the work environment for creativity. Academy of Management Journal, 39(5), 1154-1184.
5. Apter, M. J. & Smith, K. C. P. (1977). Humour and the theory of psychological reversals. In A. J. Chapman & H. Foot (Eds.). It’s a funny thing, humour. Oxford: Pergamon, 95-100.
6. Berlyne, D. E. (1972). Humor and its kin. In J. H. Goldstein, & P. E. McGhee (Eds.). The psychology of humor (pp. 43-60). New York: Academic press.
7. Betz, F. (1987). Managing technology-competing through new ventures-Innovation, and corporate research. Prentice Hall.
8. Blum, M. L. & Naylor, J. C. (1968). Industrial Psychology. New York: Harper & Row Publisher Inc.
9. Cambell,J.P.,etal.(1970). Managerial Behavior, Performance, Effectiveness. New York: Mcgraw-Hill.
10. Carmen, C. M. & Magaret, M. M. (1999). Differencial influences of coping humor and humor biase on mood. Behavioral Medicine, 25, 36-42
11. Cousins, N. (1979). Anatomy of an illness. New York: Norton.
12. Cron, W. L. & W. Slocum John (1986). The Influence of Career Stages on Salespeople's Job Attitudes, Work Perception, and Performance. Journal of Marketing Research, 23, 1l9-29.
13. Damanpour, F. (1991). Organizational innovation: a meta analysis of effects ofdeterminants and moderators. Academy of Management Journal , 34(3) ,555-590.
14. Deaner, S. L. & McConatha, J. T. (1993). Relationship of humor to depression and personality. Psychological Reports, 72, 755-763.
15. Davis, H.(1977). Human behavior at work organizational behavior(5th Edition).New York:Mcgraw-Hill.
16. Dessler,G.(1976). Organizational Management:A Contingence Approach. New York:Prentice-Hall Inc.
17. Drucker, P. F.(1985). Innovation and entrepreneurship: Practice and principles . Heinemann ,London.
18. Erikson, E. H. (1980). Identity and the life cycle. N.Y. , Norton.
19. Fave, L. L., Haddad, J., & Maesen, W. A. (1996). Superiority, enhanced self-esteem, and perceived incongruity humour theory. In A. J. Chapman , & H. C. Foot(Eds.), (1996). Humor and laughter, 63-91. New Brunswick: Transaction Publishers.
20. Frued, S. (1960). Jokes and their relation to the unconscious. New York: London, W. w. Noton & Company.
21. Frankle, E. G.(1990). Management of technology change. Kluwer Academic.
22. Fredrickson, B. L., & Levenson, R. W. (1998). Positive emotions speed recovery from the cardiovascular sequelate of negative emotions. Cognition and Emotion, 12,191-220.
23. Fredrickson, B. L. (2001). The role of positive emotion in positive psychology: The broaden-and-build theory of positive emotion. American Psychology, 56(3), 218-226.
24. Fry, W. F. (1992). Physiologic effects of humor, mirth and larghter. Journal of the American Medical Association, 267, 1857-1858.
25. Fournet, M.K.Glenn, P. Distance, Jr. & Margaret, W. Pryer. (1966). Job Satisfaction Issues and Problems. Personnel Psychology,19 ,165-83.
26. Gattiker, U. E.(1990). Technology management in organization. Sage, CA.
27. Goldsmith, R. (1986). Convergent validity of four innovativeness scales. Educational and Psychological measurement , 46 ,78-90.
28. Hackman, J.R., &Oldham, G.R.(1976). Motivation Through the Design of work: test of atheory. Organizational behavior and Human Performance,1976(Aug.),250-279.
29. Herzberg, F. et al. (1959). The Motivation to Work. N.Y.: John Willey and Sons, Inc.
30. Holt, K. (1988). User-oriented product innovation-some research findings. Technovation, 3(3), 199-208.
31. Hoppock, R.(1935). Job satisfaction. New York: Harper Brothers.
32. Howell , J. M. and Higgins, C. A., (1990).Champions of Technological Innovation. Administrative Science Quarterly, 35(2) ,317-341.
33. Hudak, D. A., Dale, J. A., Hudak, M. A. & DeGood, D. E. (1991). Effects of humorous stimuli and sense of humor on discomofort. Psychological Reports, 69, 779-786.
34. Hurt, H. Joseph K. & Cook C.(1997). Scales for the measurement of innovativeness. Human Communication Research, 4 , 58-66.
35. Jackson, D. (1976). Jackson Personality Inventory Manual. Research Psychologists Press. Goshen , NY.
36. Kalleberg,Arne L. (1977).Work Value and Job Rewards:A Theory of JobSatisfaction. American Sociological Review,42 ,124-143.
37. Kanter, R. (1988) .When a thousand flowers bloom:Structural , collective, and social conditions for innovations. In B.M. Staw & L. L. Cummings(Eds.). Reasearch in organizational behavior , 10 , 169-211.
38. Kirton M. (1976). Adaptors and innovators: A description and measure. Journal of Applied Psychology,, 61 , 622-629.
39. Kleysen ,Robert, F. & Stree, Christopher, T. ( 2001). Toward a multi-dimensional measure of individual innovative behavior .Journal of Intellectual Capita, 2(3) , 284-296.
40. Kuiper, N. A. & Martin, R. A. & Dance, K. A. (1992). Sense of humor and enhanced quality of life. Personality and Individual Difference, 13, 1273-1283.
41. Kuiper, N. A. & Martin, R. A. & Olinger, L. J. (1993). Coping humor, stress, and congnitive appraisals. Canadian Journal of Behavioural Science, 25, 81-96.
42. Kuiper, N. A. & Martin, R. A. (1998). Laughter and Stress in Daily Life: Relation to Positive and Negative Affect. Motivation and Emotion, 22, 133-153.
43. Kuiper, N. A. & Olinger, L. J. (1998). Humor and mental health. In H. Friedman (Ed.), Encyclopedia of mental health, (Vol. 2), 445-457. San Diego, CA: Academic Press.
44. Langevin, R., & Day, H. I. (1972). Physiological correlations of humor. In Goldstein, J. H. & McGhee, P. E.(Eds.). The Psychology of humor. New York and London: Academic Press.
45. Lefcourt, H. M., & Martin, R. A. (1986). Humor and life stress: Antidote to adversity. New York: Springer Publishing.
46. Locke, E.A. (1976). The Nature and Consequences of Job Satisfaction. in M. Dunnette (Ed.). Handbook of Industrial and Organizational Psychology. Chicago: Rand McNally.
47. Martin, R.A., & Lefcourt, H. M. (1983). Sense of humor as a moderator of the relation between stress and moods. Journal of Personality and Social Psychology, 45(6), 1313-1324.
48. Martin, R. A. (2000). Humor. In A. E. Kazdin (Ed.). Encylopdia of psychology, 4, 202-204. San Diego, CA: Academic Press.
49. Maslow, A. H.(1954).Motivation and Personality.(2nd ed.)N.Y. : Harper & Row.
50. McClelland, D. C.(1961). The Achieving Society. New York : Van Nostrand Reinhold.
51. McCormick, E. J., & Tiffin, J. (1974). Industrial Psychology. Englewood Cliffs, NJ: Prentice-Hall.
52. McGhee PE. Humor(1979). Its Origin and Development. New York: W. H. Freeman.
53. Mumford, M. & Gustafson, S. (1988) .Creativity syndrome:Integration , application , and innovation. Psychological Bulletin , 103 , 27-43.
54. Mumford, M. D. (2000). Managing Creative Pelple: Strategies and Tactics for Innovation. Human Resource Management Review, 10(3), 313-351.
55. Nazareht, J. (1998). The psychology of military humor. New Delhi: Lonor.
56. Nerhardt, G. (1970). Humor and inclination to laugh: Emotion reations to stimuli of different divergence from range of expectancy. Scandinavian Journal of Psychology, 11, 185-195.
57. Nerkar, A.A., McGrath, R. G. and MacMillan, I. C. (1996). Three facets of satisfaction and their influence on the performance of innovation teams, Journal of Business Venturing, (3), 167-188.
58. Nezlek, J. B. & Derks, P. (2001). Use of humor as a copin mechanism, psy-chological adjustment, and social interaction. Humor, 14-4, 395-413.
59. Nonaka, I. & Takeuchi, H. (1995).The knowledge-creating company. Oxford University Press.
60. Porter, L.W., 7 Lawler, E.E. (1968). Managerial attitudes & Performance. Homewood, Illinois : Dorsey Press.
61. Porter, A. (1973). The Factorial Structure of Modernity: Empirical Relationships and aCritique. American Journal of Sociology, 79,15-44.
62. Price, J. H. (1972). Handbook of organization measurement Lexington. District of Columbia: Health & Company,156-157.
63. Richard, R. (1999). Four Ps of creativity. In Runco,M. A. (Eds.). (1999). Encyclopedia of Creativity. NY: Academic Press, 733-742.
64. Robbins, S. P.(2001).Organizational Behavior.(9th ed), New Jersey: Prentice-Hall.
65. Rogers E. (1983) .Diffusion of Innovations .Free Press ,New York ,NY.
66. Scott, Susanne G; Bruce, Reginald A(1994). Determinants of innovative behavior: A path model of individual innovation in the workplace. Academy of Management Journal, Jun, 37(3) , 580-607.
67. Seashore, S.E. &Taber, T.D. (1975). Job Satisfaction Indicators and their Correlates. American Behavioral Scientist, 18, 333-368.
68. Sethia N. (1991). The evocation of creativity through collaboration . Paper presented at the annual meeting of the Academy of management, Miami.
69. Smith, P.C. & Kendall, L.M.& Hullin, C.L.(1969). The Measurement of Satisfaction in Work& Retirement. Chicago: Rand Mcnally.
70. Steers, R. M. and J. S. Black.(1994). Organizational Behavior. (2nd ed.). New York: Harper Collins, 88.
71. Sternberg, R. J., O'Hara, L. A. and Lubart, T. I (1997). Creativity as Investment. California Management Review, 40(1), 8-21.
72. Suls, J. (1972). A two-stage models for the appreciation of jokes and cartoons: An information processing analysis. In J. N. Goldstein & P. E. McGhee (Eds.). Handbook of Humor Research, 1, 39-58. New York: Springer Verlag.
73. Svebak, S., & Apter, M. J. (1989). Laughter: An empirical test of some reversal theory. Scandinavian Journal of psychology, 28(3), 189-198.
74. Svebak, S. (1996). The development of the sense of humor questionnaire: from SHQ to SHQ-6. Humor: International of Humor Research, 9-3,341-361.
75. Thorson, J. A., & Powell, F. C. (1993). Development and validation of a multidimensional sense of humor scale. Journal of Clinical Psychology, 49(1), 13-23.
76. Tidd, Joseph. Bessant, John. & Pavitt, Keith,(1997). Managing innovation: integrating technological, market, and organizational change. Chichester, West Sussex, England; NewYork: John Wiley.
77. Tushman, N. L. and Nadler, D. A., (1986).Organizing for innovation. California Management Review, 28, 74-92.
78. Van de Ven, A. (1986). Central problem in the management of innovation. Management Science, 32 , 590-607.
79. Vroom, V. H. (1964). Work and Motivation. New York: John Wiley & Sons.
80. Wallinger, L. M. (1997). Don't smile before Christmas .The role of humor in education. NASSP Bulletin ,81, 27-34.
81. Warnars-Kleverlaan, N., Oppenheimer, L. & Sherman, L. (1996). To be or not to be humorous: Does it make difference? Humor. International Journal of Humor Research, 9-2, 117-141.
82. West M.(1987). A measure of role innovation at work. British Journal of Social Psychology ,26 , 83-105.
83. West M. & Farr J. (1989) .Innovation at work:psychological perspectives. Social Behavior, 4, 15-30.
84. Wexley, K,N. & Yukl, G. C. (1977). Organization Behavior and Personnel Psychology, 109, Homewood, I I I: Richard D. Irwin.
85. Wiess, D. J., Dawis, R. V. England, B. W., and L. H. Lofquist (1967). Manual for the Minnesota Satisfaction Questionnaire, Minneapolis Industrial Center, Univ. of Minnesota.
86. Wilson, C. P. (1979). Jokes form, content, use and function. New York, London: Academic Press.
87. Wolfe, R. A.(1994).Organizational innovation: Review, critique and suggested research directions. Journal of Management Studies, 31(3), 405-430.
88. WoodmanR. ,Sawyer J. & Griffin R. (1993). Toward a theory of organizational creativity. Academy of management Review, 18, 293-321.
89. Zillmann, D. (1983). Disparagement humor. In P. E. McGhee, & J. N. Goldstein (Eds.). Handbook of Humor Research, 1, 85-108. New York: Spring-Verlag.
90. Zhou, J ,George, J. M.. (2001). When openness to experience and conscientiousness are related to creative behavior: An interact ional approach. Journal of Applied Psychology, 86(3), 513-524.
91. Ziv, A.(1984). Personality and sense of humor. New york: Spring.
電子全文 Fulltext
本電子全文僅授權使用者為學術研究之目的,進行個人非營利性質之檢索、閱讀、列印。請遵守中華民國著作權法之相關規定,切勿任意重製、散佈、改作、轉貼、播送,以免觸法。
論文使用權限 Thesis access permission:校內校外均不公開 not available
開放時間 Available:
校內 Campus:永不公開 not available
校外 Off-campus:永不公開 not available

您的 IP(校外) 位址是 3.147.73.35
論文開放下載的時間是 校外不公開

Your IP address is 3.147.73.35
This thesis will be available to you on Indicate off-campus access is not available.

紙本論文 Printed copies
紙本論文的公開資訊在102學年度以後相對較為完整。如果需要查詢101學年度以前的紙本論文公開資訊,請聯繫圖資處紙本論文服務櫃台。如有不便之處敬請見諒。
開放時間 available 已公開 available

QR Code