目前在知識管理的研究領域，多數的學者從事於知識供給面的研究，對於知識需求端的研究是缺乏的，因此本研究提出一個理論架構來探討影響個人從事知識搜尋行為的相關變數，並將知識搜尋行為分為互動式(People-to-People)與非互動式(People-to-Published)二大類，而影響這二種行為的主要變數分別為：群組因素、個人因素、工作相關因素三大類；本研究採用量化的分析方法進行實證研究，並針對不同產業、不同組織的個人進行問卷資料收集，最後透過結構方程模式來分析本研究的理論模式，結果顯示：(1)影響個人從事互動式(People-to-People)知識搜尋行為的變數，分別為群組因素的信任(Trust)、個人因素的風險規避(Rsik-aversion)、任務相關因素的內隱知識需求(Tacit knowledge demanded)和任務變異性(Task variety)，(2)影響個人從事非互動式(People-to-Published)知識搜尋行為的變數，分別為個人因素的學習導向(Learning orientation)、任務相關因素的外顯知識需求(Explicit knowledge demanded)、任務標準性(Task standardization)和時間壓力(Time pressure)。本研究期望此實證的結果，能提供給管理者了解與預測影響員工從事知識搜尋行為的相關變數，並進一步改善與支援從事此行為的相關措施，而此理論的架構亦期望可帶給有興趣於知識管理的研究者一些參考的根基與新的視野。

In knowledge management research domain, there is lack of research to investigate what factors influence individuals’ knowledge sourcing behaviors. Most literatures focus on supply end of knowledge flow, but few literatures focus on demand end of knowledge flow. Therefore, this study developed a conceptual model to explain individual’ knowledge sourcing behaviors, and we categorized individuals’ knowledge sourcing behaviors into People-to-People and People-to-Published. We also adopt three main categories of antecedents to individuals’ knowledge sourcing behaviors including: group’s factors, individual factors, task-related factors. We adopted the quantitative research method and focus on individuals from different organization in various Industries to collect research data. Then, Structural equations model analysis was conducted to test the research model. The results revealed that:
(1)The factors influenced individuals performing People-to-People knowledge sourcing behaviors including: (a)Trust from group’ factors, (b)Risk-aversion from individual factors, (c)Tacit knowledge demanded, and Variety from task-related factors.
(2)The factors influenced individuals performing People-to-Published knowledge sourcing behaviors including: (a)Learning orientation from individual factors, (b)Explicit knowledge demanded, Standardization, and Time pressure from task-related factors.
With the results of this study, we hope to present a further understanding of the demand for knowledge within organizations and offer a theoretical framework for researchers and managers to predict individuals’ knowledge sourcing behaviors, then improving the management mechanism about these behaviors.

Index of Contents
Chapter 1 Introduction 1
1.1 Background, Motivations and Research objective 1
Chapter 2 Literature Review 3
2.1 Knowledge sourcing behavior 3
2.2 The antecedents to knowledge sourcing behavior 5
2.2.1 Task-related Factors 6
2.2.2 Individual Factors 8
2.2.3 Group’s Factors 10
Chapter 3 Research Method 12
3.1 Research Model 12
3.2 Hypotheses 13
3.2.1 Antecedents to knowledge sourcing behavior 14
Chapter 4 Analysis of result 20
4.1 Measurement and Data Collection 21
4.2 Descriptive statistics 23
4.3 Measurement Model 26
4.4 Structural Model 29
Chapter 5 Discussion and Implication 32
5.1 Results Discussion 32
5.1.1 Group’s Factors - Trust 32
5.1.2 Individual Factors 33
5.1.3 Knowledge Demanded attributes 34
5.1.4 Task Characteristics 35
5.2 Implication for Theory and Practice 36
5.3 Limitation & Future Studies 37
5.4 Conclusion 38
Reference 39

Index of Tables
Table 2-1 classifications of knowledge sourcing behavior 4
Table 2-2 classifications of task characteristics 8
Table 4-1 Operational Definition of Construct 22
Table 4-2 Profile of Respondents 23
Table 4-3 Results of ANOVA 25
Table 4-4 Multiple comparison results 25
Table 4-5 Results of Confirmatory Factor Analysis 27
Table 4-6 Correlation between Constructs 28
Table 4-7 Results of Hypothesis Testing 30

Index of Figures
Figure 1. Research Model 12
Figure 2. Results of Analysis 29
Figure 5-1 Result of group factors 32
Figure 5-2 Result of individual factors 33
Figure 5-3 Result of knowledge demand 34
Figure 5-4 Result of task characteristics 35

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