Responsive image
博碩士論文 etd-0816110-202348 詳細資訊
Title page for etd-0816110-202348
論文名稱
Title
組織政治知覺對組織公民行為之影響:SEM的整合式分析
The Effects of Perceptions of Organizational Politics on Organizational Citizenship Behavior: An Intergrated Analysis Study of Structural-Equation-Modeling
系所名稱
Department
畢業學年期
Year, semester
語文別
Language
學位類別
Degree
頁數
Number of pages
125
研究生
Author
指導教授
Advisor
召集委員
Convenor
口試委員
Advisory Committee
口試日期
Date of Exam
2010-07-22
繳交日期
Date of Submission
2010-08-16
關鍵字
Keywords
結構方程式模型、組織公民行為、組織政治知覺
SEM, structural equation modeling, perceptions of organizational politics, organizational citizenship behavior
統計
Statistics
本論文已被瀏覽 5697 次,被下載 1827
The thesis/dissertation has been browsed 5697 times, has been downloaded 1827 times.
中文摘要
  組織政治與公民行為在各個組織中都未被規定,也無法明確的被指出說明。但是,它們確實存在組織中。本研究依循Ferris et al.(2002)所提出的組織政治知覺修正模型,探討組織政治知覺對組織公民行為之影響,並進一步探討對組織公民行為子構面的間接效果。
  本研究使用組織政治知覺研究團隊何金銘博士等成員(2008),整合組織政治知覺修正模型之35題項量表,以台灣地區九大類40個機關之成員為研究對象,透過問卷調查法共回收1,890份之有效問卷,運用結構方程式模型(structural equation modeling, SEM)中的潛在變項的路徑分析來驗證各研究構念間的關係。主要研究結果發現如下:
1. 「組織政治知覺」對「組織公民行為」有負向的影響
2. 「組織政治知覺」對「協助他人」有負向影響。
3. 「組織政治知覺」對「道德良心」有負向影響。
4. 「組織政治知覺」對「組織認同」有負向影響。
5. 「組織政治知覺」對「人際和諧」有負向影響。
6. 「組織政治知覺」對「保護組織資源」有負向影響。
Abstract
The perceptions of organizational politics and organizational citizenship behavior are neither regulated nor indentified in any organization. But, they are exactly existed in organization. This study is based on the revise model of Perceptions of Organizational Politics (POP) proposed by Ferris et al. (2002). We investigate the relationship between the perceptions of organizational politics and the organizational citizenship behavior. Furthermore, we investigate the indirect effect between the perceptions of organizational politics and the subordinates of organizational citizenship behavior.
This study used the scales of 35 items collected by Dr. Chin-ming Ho and the other members of the last research team of POP in 2008. The research is based on the revision model of POP and questionnaire survey. The sample consisted of 1,890 employee selected from 40 organizations covering 9 industrial sectors in Taiwan. The method, path analysis with latent variables of the structural equation modeling (SEM) is used to measure the relationship among the constructs. The major result of this study is as following:
1. The perceptions of organizational politics have negative effect on the organizational citizenship behavior.
2. The perceptions of organizational politics have negative effect on the altruism toward colleagues
3. The perceptions of organizational politics have negative effect on the conscientiousness
4. The perceptions of organizational politics have negative effect on the identification with company
5. The perceptions of organizational politics have negative effect on the interpersonal harmony
6. The perceptions of organizational politics have negative effect on the protecting company resources
目次 Table of Contents
論文摘要 i
目錄 iii
表目錄 iv
圖目錄 v
第一章 緒論 1
第一節 研究動機 1
第二節 研究目的 3
第三節 研究流程 4
第二章 文獻探討 5
第一節 組織政治知覺之定義及相關研究 5
第二節 組織公民行為之定義及相關研究 18
第三節 組織政治知覺對組織公民行為之影響之相關研究 28
第三章 研究方法 31
第一節 研究架構 31
第二節 研究假設 32
第三節 研究對象及樣本特性 33
第四節 研究變項操作性定義與衡量工具 34
第五節 資料分析方法 38
第四章 實證分析 47
第一節 樣本描述性統計分析 47
第二節 量表之信效度分析 50
第三節 各研究變項之相關分析 54
第四節 結構方程式模型分析 56
第五節 研究假設檢定結果 62
第五章 結論與建議 65
第一節 研究結論 65
第二節 研究建議 68
參考文獻 72
附錄一:研究樣本 84
附錄二:研究問卷 107
參考文獻 References
ㄧ、中文部份
王珮瓊(2008)。組織政治知覺對組織犬儒主義與組織公民行為之影響-以瞭解與知覺控制為干擾變項。國立中山大學人力資源管理研究所碩士論文。
李安民(2002)。組織政治知覺對員工工作態度之影響。國立中山大學人力資源管理研究所碩士論文。
李青芬、李雅婷、趙幕芬(譯)(2002)。組織行為學。台北:華泰文化。(Stephen P. Robbins, 2002)
何金銘(2003)。組織政治知覺研究現況的缺憾。國立中山大學人力資源管理研究所授課講義。
何金銘(2003)。組織政治知覺類型及其前因與後果模型之再建。NO.NSC92-2416-
H-110-034,行政院國家科學委員會。
何金銘(2006)。統計分析方法:SPSS軟體的輔助分析。台南:台灣復文興業。
何金銘、李安民(2002)。組織政治知覺與工作滿足及工作壓力之關係。人力資源管理學報,2(4): 81-106。
李衍新(2003)員工組織政治知覺、組織承諾與組織公民行為關係之研究-以台灣電力公司台南區營業處為例。國立成功大學企業管理研究所碩士論文。
邱皓政(2001)。量化研究與統計分析。台北:五南書局。
邱皓政(2008)。結構方程模式:LISREL的理論、技術與應用。台北:雙葉書廊。
林火旺(1998)。公民身分:認同和差異。會議論文,蕭高彥、蘇文流(編)。
 
林淑姬(1992)。薪酬公平、程序公平與組織公民行為關係之研究。國立政治大學企業管理研究所博士論文。
陳正昌、程炳林、陳新豐、劉子鍵(2009)。多變量分析方法。台北:五南圖書。
楊日青、李培元、林文斌、劉兆隆(譯)(2002)。政治學新論。台北:韋伯文化事業出版社。(Adrew Heywood, 2002)
許道然(2002)。公部門組織信任與組織公民行為關係之研究。國立政治大學公共行政學系博士論文。
許福政(2007)。影響組織公民行為因素之研究-以台鐵局為例。國立東華大學企業管理學系碩士在職專班碩士論文。
二、英文部份
Abbas Ebrahimi Balutbazeh, Hassan Danaeefard, Kia Hadji Abootorab Kashi,(2010). Good Soldiers' Perceptions of Organizational Politics Understanding the Relation between Organizational Citizenship Behaviors and Perceptions of Organizational Politics: Evidence from Iran. European Journal of Economics, Finance and Administrative Sciences, ISSN 1450-2887 Issue 18.
Adrian Leftwich(2004). What is Politics?: The Activity and Its Study, Polity Press
Anderson, J.C., & Gerbing, D.W. (1988).Structural equation modeling in practice: A review and recommended two-step approach. Psychological Bulletin, Vol. 103(3): 411-423.
Ashforth B. & R.T. Lee, (1990).Defensive Behavior in Organizations: APreliminary Model. Human Relations, 43: 621-648.
 
Arkin, R.M.(1981). Impression management theory and social psychological research, New York.
Bagozzi, R. P.& Y. Yi.(1988). On the Evaluation of Structural Equation Models. Journal of Academy of Marketing Science, 16(1): 74-94.
Bateman, T.S., & Organ, D.W.(1983). Job satisfaction and the good soldier: The relationship between affect and employee citizenship. Academy of Management Journal, 26: 587-595.
Bentler, P. M.(1989). EQS Structural Equations Program Manual. Los Angeles: BMDP.
Bentler P. M.(1992). On the fit of models to covariances and methodology to the Bulletin. Psychological Bulletin, 112: 400-404.
Bentler, P. M. (1995). EQS structural equations program manual. Encino, CA: Multivariate Software.
Bernard R. Crick(1992). In defence of politics, New York, London: Continuum.
Bolino M. C., Turnley W. H.& Niehoff B. P.(2004). The other side of the story: Reexamining prevailing assumptions about organizational citizenship behavior. Human Resource Management Review, 14(2): 229-246
Brief, A. P., & Motowidlo, S. J.(1986). Prosocial organizational behavior. Academy of Management Review, 11(4): 710-725.
Browne, M.W., & Cudeck, R.(1993). Alternative ways of assessing model fit . In K.A. Bollen, & J.S. Long(Eds.),Testing structural equation models,136-162.
Burns, T.(1961). Micropolitics: mechanism of institutional change. Administration Science Quarterly, 6, 257-281.
Byrne, B. M.(1994). Structural equation modeling with EQS and EQS/Windows. Newbury Park, CA: Sage.
Charles E. Larmore(1990). Political Theory, Political Liberalism, 18:340-1.
Charles Taylor(1985). Philosophy and the Human Sciences: Philosophical Papers 2, pp.190-1, Cambridge: Cambridge University Press.
Charles Taylor(1989). Cross-Purposes: The Liberal-Communitarian Debate, p.166 & p.173. in Nancy L. Rosenblum(ed.), Liberalism and the Moral Life, Cambridge, Massachusetts: Harvard University Press.
Cropanzano R., Howes John C., & Grandey Alicia A.(1997). The Relationship of Organizational Politics and Support to Work Behaviors, Attitudes, and Stress. Journal of Organizational Behavior, Vol.18: 159-180.
Daft, R.L(1989). Organization theory and design(3rd ed.),St. Paul: West Publishing Co.
Dean, J.W. Jr., Brandes, P., & Dharwadkar, R.(1998). Organizational cynicism. Academy of Management Review, 23(2): 341-352.
Drory A.(1993), Perceived Political Climate and Job Attitudes, Organization Studies,14/1, 59-71
Farh, J. I., Earley, P. C.,& Lin, S. C.(1997). Impetus for action: A cultural analysis of justice and organizational citizenship behavior in Chinese society. Administrative Science Quarterly, 42(3): 421-444
Ferris, G. R., Fedor, D. B., Chachere J. G., & Pondy, L. R.(1989). Myths and politicsin oranizational contexts. Group & Organizatonal Studies, 14: 88-103.
 
Ferris, G. R., Russ, G. S.,& Fandt, P. M.(1989). Politics in organizations. In R. A. Giacalone & P. Rosenfield (Eds.). Impression management in the organization, 143-170. Hillsdale: Lawrence Erlbaum.
Ferris, G. R.,& Judge, T. A.(1991). Personnel/Human Resources Management: A Political Influence Perspective. Journal of Management, Vol.17(2): 447-488.
Ferris, G. R.,& Kacmar K. M.(1992). Perceptions of Organizational Politics. Journal of Management, Vol.18(1): 93-116.
Ferris, G. R., Dwight D. Frink, K. Michele Kacmar, & David C. Gilmore.(1994). Understanding as an Antidote for the Dysfunctional Consequences of organizational Politics as a Stressor, Journal of Applied Social Psychology, 24(13): 1204-1220.
Ferris, G. R., Frink, D. D., Beehr, T. A.,& Gilmore, D. C.(1995). Political fairness and fair politics: The conceptual intergration of divergent constructs. In: R. S. Cropanzano & K. M.
Ferris, G. R.,& Frink D. D.(1996). Reactions of diverse groups to politics in the workplace. Journal of Management, 22(1): 23-44.
Ferris, G. R., Harrell-Cook, G.,& Dulebohn, J.(2000). Organizational politics: The nature of the relationship between politics perceptions and political behavior. Research in the Sociology of Organizations, 17: 89-130.
Ferris, G. R., Kolodinsky, R. W., Hochwarter, W. A. & Frink, D. D. (2001). Conceptualization, measurement, and validation of the political skill construct. Paper presented at the annual meeting of the Academy of Management, Washington, D.C.
 
Ferris, G. R., Adams, G., Kolodinsky, R. W., Hochwarter, W. A., & Ammeter, A. P.(2002). Perceptions of organizational politics: Theory and research directions. In F. J. Yammarino & F. Dansereau (Eds.). Research in multi-level issues, Volume 1: The many faces of multi-level issues, 179-254. Oxford: JAI Press/Elsevier Science.
Gandz J., & Murray V. V.(1980). The Experience of Workplace Politics. Academy of Management Journal, 23: 237-251.
Gilmore D. C.,& Ferris G. R.(1996). Organizational Politics and Employee Attendance, Group & Organization Management, Vol.21,No4, 481-49
Graham, J. W.(1991). An essay on organizational citizenship behavior. Employee Responsibilities of Rights Journal, 4: 249-270.
Hackman, Oldham(1980). Work redesign, MA: Addison-Wesley.
Hair, J. F., Andeson, R. E., Tatham, R. L., & Black, W. C.,(1998). Multivariate Data Analysis (5th ed.). New Jersey: Prentice-Hall.
Hirschman, A.(1970). Exit, voice, and loyalty: Responses to decline in firms, organizations, and states. Cambridge, CA: Harvard University Press.
Hochwarter Wayne A., Perrewe Pamela L.,& Ferris Gerald R.(1999). Commitment as an Antidote to the Tension and Turnover Consequences of Organizational Politics. Journal of Vocational Behavior, Vol.55: 277-297.
Hochwarter, W. A., James, M., Johnson, D., & Ferris, G. R.(2004). The interactive effects of politics perceptions and trait cynicism on work outcomes. Journal of Leadership and Organizational Studies, 10(4): 44-58.
 
Hochwarter W. A., Witt L. A.,& Kacmar K M.(2000). Perceptions of Organizational Politics as a Moderator of Relationship Between Conscientiousness and Job Performance, Journal of Applied Psychology, Vol.85,No3, 472-478.
Hoyle, R. H.(1995). Structural equation modeling: Concepts, issues, and applications. Thousand Oaks, CA: Sage.
Chun Hui & Kenneth S. Law,& Zhen-Xiong Chen.(1999). A structural equation model of the effects of negative affectivity, leader-member exchange, and perceived job mobility on in-role and extra-role performance: A Chinese case. Organizational Behavior and Human Decision Processes, 77(1): 3-21.
Hu, L.,& Bentler, P. M.(1999). Cutoff criteria for fit indexes in covariance structural Equation Modeling, 6(1), 1-55
Jex, Beehr,(1991). Emerging theoretical issues in the study of work-related stress, Greenwich, CT.
Judge TA, Bretz RD. (1994). Political influence behavior and career success. Journal of Management, 20, 43-65
Kacmar, K. M.,& Carlson, D. S.(1997). Further validation of the perception of politics scale (POPS): A multiple sample investigation. Journal of Management, 23(5): 627-658.
Kacmar, K. M.,& Baron, R. A.(1999). Organizational politics: The state of field, links to related processes, and an agenda for future research. Research in Personnel and Human Resources management, Vol.17: 1-39.
Katz, D.(1964). The Motivational Basis of Organizational Behavior, Behavior Science, 19: 131-146.
Katz, D., & Kahn, R.L.(1978). The Social Psychology of Organizations. New York: John Wiley & Sons.
Kelloway, E. K. (1998). Using LISREL for structural equation modeling: A researcher's guide. Thousand Oaks, CA: Sage.
Kipnis, Schmidt,& Wilkinson.(1980). Intraorganizational influence tactics: Exploration in getting one’s way. Journal of Applied Psychology, Vol.65: 440-452.
Konovsky, M. A.,& Pugh, S. D.(1994). Citizenship behavior and social exchange. Academy of Management Journal, 37(3): 656-669.
Lewin(1936). Principles of topological psychology, New York.
MacKenzie, S. B., Podsakoff, P. M.,& Fetter, R.(1993). The impact of organizational citizenship behavior on evaluations of sales-person performance. Journal of Marketing, 57: 70-80.
Madison, Dan L., Robert W. Allen, Lyman W. Porter, Patricia A. Renwick & Bronston T. Mayes.(1980). Organizational Politics: An Exploration of Managers Perceptions. Human Relations, Vol. 33(2): 79-100.
Maruyama, G. (1997). Basics of structural equation modeling. Thousand Oaks, CA: Sage
Maslyn J. M., Fedor Donald B.(1998). Perceptions of Politics: Does Measuring Different Foci Matter? Journal of Applied Psychology, Vol.83, No4, 645-653.
Mathieu, J. E.,& Zajac, D. M.(1990). A review and Meta-analysis of the antecedents, correlates, and consequences of organizational commitment, Psychological Bulletin, 108(2), 171-194.
 
Mayes B. T., Allen Robert W.(1977). Toward a Definition of Organizational Politics, Academy of Management Review, October, 672-678.
Michael Ignatieff(1995). The Myth of Citizenship, in Ronald Beiner, ed., Theorizing Citizenship, New York: State University of New York Press, pp.53-77.
Michael J. Sandel(1982). Liberalism and the Limits of Justice, Cambridge: Cambridge University Press.
Michael R. Frone, Marcia Russell, M. Lynne Cooper.(1995). Job stressors, job involvement and employee health: A test of identity theory. Journal of Occupational and Organizational Psychology, 68, 1 - 11.
Netemeyer, R.G., Boles, J.S., McKee, D.O., & McMurrian, R.(1997). An Investigation into The Antecedents of Organizational Citizenship Behaviors In A Personal Selling Context. Journal of Marketing, 61(3): 85-98.
Nunnally, J.C.(1978). Psychometric Theory (2nd Ed.), McGraw-Hill, New York.
Organ, D. W.(1988). Organizational Citizenship Behavior: The Good Soldier Syndrome. New York: Lexington Books.
Organ, D. W.(1990). The motivational basis of organizational citizenship behavior. Research in Organizational Behavior, 12: 43-72.
Organ, D. W.(1997). Organizational citizenship behavior: It’s construct clean-up time. Human Performance, Vol. 10(2): 85-97.
Parker, Christopher P., Robert L. Dipboye.,& Stacy L. Jackson.(1995). Perceptions of organizational politcs: An investgation of antecedents and consequences. Journal of Management, Vol. 21(5): 891-912.
Podsakoff, P. M., Mackenzie, S. B., Paine, J. B.,& Bachrach, D. G.(2000). Organizational citizenship behaviors: A critical review of the theoretical and empirical literature and suggestions for future research. Journal of Management, Vol. 26(3): 513-563.
Porter, L. W.(1976). Organizations as Political Animals, Washington, D. C.
Randall Marjorie L., Cropanzano R., Bormann Carol A., Birjulin Andrej.(1999). Organizational Politics and Organizational Support as Predictors of Work Attitudes, Job Performance, and Organizational Citizenship Behavior. Journal of Organizational Behavior, Vol.20: 159-174.
Robinson, S. L., & Morrison, E. W.(1995). Psychological contracts and OCB: The effect of unfulfilled obligations on civic virture behavior. Journal of Organizational Behavior, 16(3): 289-298.
Schaubroeck, J., Ganster, D., & Kemmerer, B.(1996). Does trait affect promote job attitude stability? Journal of Organizational Behavior, 17:191-196.
Smith, C. Ann., & Organ, D. W., & Near, P. Janet(1983). Organizational Citizenship Behavior: It is Nature and Antecedents. Journal of Applied Psychology, 68(4): 653-663.
Tanaka, J. S.,& Huba, G. J.(1989). A general coefficient of determination for covariance structure models under arbitrary GLS estimation. British Journal of Mathematical and Statistical.Psychology, 42, 233-239.
Tedeschi, J.T., & Melburg, V.(1984). Impression management and influence in the organization. In S.B.Bacharach & E.J. Lawler (Eds.) Research in the sociology of organizations: A research annual. Volume 3:The social psychological processes (pp. 31-58). Greenwich, CT: JAI.
Tetrick L. E., LaRocco J. M.(1987) Understanding, Prediction, and Control as Moderators of the Relationships Between Perceived Stress, Satisfaction, and Psychological Well-Being, Journal of AppliedPsychology, Vol.72,No4, 538-543.
Valle, M., & Perrewe, P. L.(2000). Do Politics Perceptions Relate to Political Behaviors? Tests of an Implicit Assumption and Expanded Model. Human Relations, 53: 359-386.
Van Dyne, L., Graham, J. W.,& Dienesch, R. M.(1994). Organizational citizenship behavior, construct redefinition, measurement and validation. Academy of Management Journal, 37(4): 765-802.
Vigoda, E.(2000a). Internal Politics in Public Administration Systems: An empirical examination of its relationship with job congruence, organizational citizenship behavior, and in-role performance. Public Personnel Management, 29(2): 185.
Vigoda, E.(2000b). Organizational Politics, Job Attitudes, and Work Outcomes: Exploration and Implications for the Public Sector. Journal of Vocational Behavior, 57: 326-347.
Vredenburgh, D.J.,& Maurer, J.G.(1984). A Process Framework of Organizational Politics ,Human Relations, Vol.37, No.1, pp.47-66.
Watson, D., Clark, L. A.,&Tellegen, A.(1988). Development and validation of brief measures of Positive and Negative Affect: The PANAS scales. Journal of Personality and Social Psychology, 54, 1063–1070.
Williams, L. J.,& Anderson, S. E.(1991). Job satisfaction and organizational commitment as predictors of organizational citizenship and in-role behaviors. Journal of Management, 17: 601-617.
Witt, L. A., Andrews, M. C., & Kacmar, K. M.(2000). The role of participation in decision-making in theorganizational politics-job satisfaction relationship. Human Relations, 53(3): 341-358.
Witt, L. A.(1998). Enhancing organizational goal congruence: A solution to organizational politics. Journal of Applied Psychology, 83(4): 666-674.
Zhou J., Ferris G. R.(1995). The Dimensions and Consequences of Organizational Politics: A Confirmatory Analysis, Journal of Applied Social Psychology, 25,19, 1747-1764.
電子全文 Fulltext
本電子全文僅授權使用者為學術研究之目的,進行個人非營利性質之檢索、閱讀、列印。請遵守中華民國著作權法之相關規定,切勿任意重製、散佈、改作、轉貼、播送,以免觸法。
論文使用權限 Thesis access permission:校內立即公開,校外一年後公開 off campus withheld
開放時間 Available:
校內 Campus: 已公開 available
校外 Off-campus: 已公開 available


紙本論文 Printed copies
紙本論文的公開資訊在102學年度以後相對較為完整。如果需要查詢101學年度以前的紙本論文公開資訊,請聯繫圖資處紙本論文服務櫃台。如有不便之處敬請見諒。
開放時間 available 已公開 available

QR Code