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博碩士論文 etd-0817110-124927 詳細資訊
Title page for etd-0817110-124927
論文名稱
Title
新聞從業人員環境變遷對工作壓力與工作滿足認知之研究
Environmental Change on the Relationship between Job Stress and Job Satisfaction: A Case Study of News Workers
系所名稱
Department
畢業學年期
Year, semester
語文別
Language
學位類別
Degree
頁數
Number of pages
85
研究生
Author
指導教授
Advisor
召集委員
Convenor
口試委員
Advisory Committee
口試日期
Date of Exam
2010-06-29
繳交日期
Date of Submission
2010-08-17
關鍵字
Keywords
工作滿足、工作壓力、環境變遷、新聞從業人員
Job Satisfaction, Job Stress, Environmental Change, News Workers
統計
Statistics
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中文摘要
近年來國內外整體環境變遷迅速,各行業從業人員壓力倍增,加上產業外移,導致失業人口增多,面對現實的壓力及未來不確定感,導致罹患憂鬱症的人數大量上升。Parker (1983)指出組織成員若工作壓力高,將會影發不舒服感受,同時也會有較低滿足感。工作壓力於一般企業組織中是普變現象,會影響員工個人承諾感、滿足感及生理上之問題,同樣也會影響組織生產力,工作壓力對於員工、組織與社會都會造成相當大之負面影響(曾麗娟,2008)。在環境變遷影響下,從組織理論角度來看,環境變遷將會改變企業組織的結構、政策或是人們行為、態度,以增進組織績效。因此在環境變遷其產生之工作壓力與工作滿意之間關係,是值得探討的研究。

本研究係以媒體從業人員為研究對象,除探討相關文獻外,並依據衡量工具設計問卷,彙整蒐集資料之後進行統計分析。探討環境變遷對工作壓力與工作滿意之間的關係,將研究架構分為三部分,環境變遷為自變數,工作壓力為中介變數,工作滿意度為依變。其架構關係為環境變遷影響工作壓力,而工作壓力與工作滿意度分別會受個人屬性的不同而有影響,期望本研究結果能了解目前媒體從業人員因應環境變遷之下產生之工作壓力、工作滿意之特性,並將研究結果提供予未來有關研究及決策者做為參考。本研究結果:媒體從業人員工作壓力正向知覺與工作本身滿足、工作環境滿足及、行政領導滿足與體整工作滿足皆達顯著性,顯示員工工作壓力知覺、工作環境滿足、工作本身滿足、行政領導滿足及整體工作滿足等變項之間皆有顯著負相關;在環境變遷知覺程度高低對工作滿足有差異存在,則對工作壓力無太大差異。
Abstract
In recent years the rapid domestic and foreign environmental change puts a little more pressure on workers of each industry. Moreover, the industry relocation leads to the increase of the unemployment rate. People suffering from depression dramatically increase when facing pressure and uncertainty. Parker (1983) pointed out that high job stress of employee cause uncomfortable feeling and lower satisfaction. Job stress which is a common phenomenon in the general enterprise organization influences not only the employee’s commitment, satisfaction, and the physiological problems but also the organizational productivity. Job stress cause huge negative effect impact on the employee, organization, and society (Tseng, Li-chuan,2008). From the prospect of the organizational theory, under the influence of environmental change, environmental change will change the structure, policy of enterprise, or behaviors, and attitudes of people to improve the organization performance. Therefore, it is worthy to explore the correlations between the job stress and job satisfaction generated by the environmental change.

This research was conducted based on the individual samples taken from media news workers. In addition to the relevant literature reviews, we designed questionnaire according to the assessment tool. Data were collected to conduct statistical analysis. We aim to explore the relationship among environmental change and job stress, and job satisfaction. This research structure contains three parts. The environmental change is independent variable, job stress is intervening variable, and job satisfaction is dependent variable. The structural relationship is that environmental change influence job stress while job stress and job satisfaction vary from personal attributes to personal attributes. We expect to understand the characteristics of news workers’ job stress and job satisfaction generated by the environmental change according to the finding of this research and to offer as the reference for further studies and decision makers. Our findings include: positive perception of job stress of media news workers show significant effect on job satisfaction, working environment satisfaction, administrative leadership satisfaction, and the entire job satisfaction. It indicated that perception of job satisfaction of employee showed negative correlations with working environment satisfaction, job satisfaction, administrative leadership satisfaction, and the entire job satisfaction; we found difference between the extent of perception of environmental change and job satisfaction but no significant difference between it and job stress.
目次 Table of Contents
第一章 緒論 1
第一節 研究背景與動機 1
第二節 研究問題簡介 2
第三節 研究目的 4
第四節 研究流程 6
第二章 文獻探討 7
第一節 環境組織變革相關理論 7
第二節 工作壓力定義 11
第三節 工作滿足相關理論 30
第三章 研究方法 43
第一節 研究架構與假設 43
第二節 研究樣本與工具 48
第四章 研究結果 56
第一節 相關分析 56
第二節 環境變遷知覺與工作壓力之差異性分析 58
第三節 研究結果發現 64
第五章 研究發現及建議 65
第一節 研究發現 65
第二節 研究建議 67
參考文獻 70
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