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博碩士論文 etd-0820107-173053 詳細資訊
Title page for etd-0820107-173053
論文名稱
Title
高科技產品的創新性對消費者購買意願之影響-以iPhone 概念產品上市為例
How the Hi-Tech Product Innovation Influence Consumers' Purchase Intention—A Study on the New Product Launch
系所名稱
Department
畢業學年期
Year, semester
語文別
Language
學位類別
Degree
頁數
Number of pages
94
研究生
Author
指導教授
Advisor
召集委員
Convenor
口試委員
Advisory Committee
口試日期
Date of Exam
2007-05-28
繳交日期
Date of Submission
2007-08-20
關鍵字
Keywords
iPhone、購買意願、消費者創新性、產品創新性
iPhone, Purchase Intention, Consumer Innovativeness, Product Innovation
統計
Statistics
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The thesis/dissertation has been browsed 5654 times, has been downloaded 0 times.
中文摘要
在數位化潮流的驅動下,3C產品成為推動市場成長不容忽視的一股重要力量,並且隨著資訊快速流通,消費者的喜好不斷變化,廠商運用進步科技技術,將更豐富、更高品質的內容整合到更多樣化的裝置中;然而行動電話為目前消費通訊電子產品的主流,在消費者的便利需求下,Dan Steinbock(2006)在「30億眼睛在行動」一書提到:行動通訊正經歷「聲音」轉向「資料」的巨變時期,全球行動市場與服務發展的也正在演變中,將成為下一代明星級的行動通訊產品。
今日科技進步、資訊發達的時代,企業為維持競爭優勢,不斷追求創新和成長。然而手機產品生命週期趨於成熟,市場逐漸飽和,廠商藉由提升產品的創新性以刺激消費者的需求。本研究為探討產品的創新性與個人創新特性,對於消費者購買高科技產品的意願之影響,期望能提供企業在研發與行銷上決策參考。並以蘋果公司(Apple Inc.)即將上市的高創新性-iPhone作為探討案例,採用便利抽樣問卷調查,自96年4月2日至4月30日,收集有效樣本240份,進行資料分析。
結果發現產品所提供的創新性與消費者的創新性對其購買意願呈顯著影響,並且產品創新性透過消費者創新性,會間接影響其購買意願。年輕世代對於創新的敏感度較高,職業的需求上對產品的功能特別重視,顯而易見,創新也普遍受到一般大眾所接受。
成功的創新源自於「新科技」與「新市場」的出現,企業不斷透過創新,最重要的是提供顧客所需要的產品,並建立品牌形象,進而提高顧客忠誠度,達到生活簡單就是美的境界。
Abstract
Under driving in the digital trend, the 3C product becomes an important strength that pushes the market growth and isn’t allowed to ignore. Along with the information circulates quickly, the favor of the consumer continuously changes. The manufacturer makes use of progress the science and technology technique to integrates enrich and the more high-quality content into more diverse device. However cell phone becomes the main consume communication electronics product currently, under the convenient need of the consumer, as Dan Steinbock (2006) speaks of in the book "The Mobile Revolution: The Making of mobile services worldwide":The mobile communication is experiencing the huge change period of the voice into the data. Global mobile market and service development just turns in and will become the next star level of mobile communication product.
Today the flourishing times of science and information technology progresses, in order to maintain the competitive advantage, the enterprise continuously pursues the innovation and growth. However the cellular phone product life cycle tends in the maturity and the market is gradually saturated, the manufacturer stimulates the need of the consumer by promoting the innovation of the product. This research is inquiring the influence between the innovation of the product and personal creative characteristics into the intention of buying high-tech product for the consumer, expecting to provide enterprise on the development and marketing the decision reference. As case example with high creative-iPhone that Apple Inc. will soon appear on market. To adopt the convenience sampling questionnaire from April 2nd till 30th and collect valid 240 samples to carry on the data analysis.
The result finds the innovation of product and the consumer innovative characteristic present the obvious influence of the purchase willing, and the product innovation through the consumer innovation would indirect affect the purchase willing. The creative sensitive degree for young generation is higher, particularly valuing to the function of the product in the need of the occupation, obviously, the innovation is also widespread to be subjected to the general public accept now.
The successful innovation originates new science and technology and new market field appear, enterprise continuously applies innovation, but the most important is providing the product of customer need, and establishes the brand image, then raises the customer loyalty to reach the life simply is a beautiful realm.
目次 Table of Contents
目錄
中文摘要﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒Ⅰ
英文摘要﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒Ⅱ
致謝﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒Ⅳ
目錄﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒Ⅴ
表目錄﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒Ⅶ
圖目錄﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒Ⅷ

第一章 緒論﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒ 1
第一節 研究背景﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒ 1
第二節 研究動機﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒ 3
第三節 研究目的﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒ 4
第四節 研究範圍﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒ 5
第五節 研究流程﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒ 6
第二章 文獻探討﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒7
第一節 行動電話產業介紹﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒ 7
第二節 產品創新性﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒15
第三節 消費者創新性﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒23
第四節 購買意願﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒32
第三章 研究方法﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒ 35
第一節 研究架構﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒35
第二節 研究假設﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒35
第三節 研究設計﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒37
第四節 資料分析方法﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒40
第五節 問卷發展﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒43
第四章 資料分析與討論﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒ ﹒46
第一節 樣本之基本資料分析﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒46
第二節 產品與消費者創新性之因素分析﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒49
第三節 人口統計變數之差異分析﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒53
第四節 研究假設之驗證﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒60
第五章 結論﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒ ﹒﹒﹒﹒﹒﹒﹒﹒﹒65
第一節 研究結果﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒65
第二節 研究發現﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒65
第三節 研究限制﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒68
第四節 未來研究方向﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒69
參考文獻﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒70
附錄一:研究問卷﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒81

表目錄
表2-1 創新產品的型態﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒16
表3-1 產品創新性衡量題項﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒37
表3-2 消費者創新性衡量題項﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒39
表3-3 購買意願衡量題項﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒39
表3-4 前測之信度統計量﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒44
表3-5 前測之總項目總和統計量﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒44
表4-1 有效樣本之基本資料表﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒47
表4-2 量表之信度統計量﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒49
表4-3 KMO與Bartlett檢定﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒ 50
表4-4 共同性﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒50
表4-5 解說總變異量﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒51
表4-6 轉軸後的成份矩陣(a)﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒52
表4-7 性別獨立樣本T檢定 ﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒54
表4-8 年齡層變異數分析﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒55
表4-9 職業別變異數分析﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒56
表4-10 教育程度變異數分析﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒57
表4-11 每月可支配所得變異數分析﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒58
表4-12 婚姻狀況獨立樣本T檢定 ﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒59
表4-13 產品創新性對購買意願之迴歸分析﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒61
表4-14 消費者創新性對購買意願之迴歸分析﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒62
表4-15 產品創新性與消費者創新性對購買意願之迴歸分析﹒﹒﹒﹒﹒﹒﹒﹒62


圖目錄
圖1-1 研究流程﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒ 6
圖2-1 從馬可尼到第四代:科技與市場的演進﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒ 8
圖2-2 產業全球化:產業價值系統﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒12
圖2-3 三重匯流:美國資訊資訊科技、歐洲行動通訊與亞洲消費性電子﹒﹒13
圖2-4 新產品採用模型﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒21
圖2-5 創新產品評估路徑模型﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒22
圖2-6 創新性模型﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒25
圖2-7 新奇找尋行為與實際創新性﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒26
圖2-8 個人創新性與科技接受構想的關係﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒30
圖2-9 個人創新性與資訊技術接受架構﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒31
圖2-10 消費者創新性在網路購物中的角色﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒32
圖2-11 購買意願模型﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒34
圖3-1 研究概念架構﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒35
圖4-1 研究架構﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒53
圖4-2 研究架構驗證﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒﹒64

參考文獻 References
參考文獻
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