Responsive image
博碩士論文 etd-0825103-220635 詳細資訊
Title page for etd-0825103-220635
論文名稱
Title
財務公開管理(OBM)與中階經理人工作態度之研究
The correlation between Open Book Management and job attitude of middle-level managers
系所名稱
Department
畢業學年期
Year, semester
語文別
Language
學位類別
Degree
頁數
Number of pages
75
研究生
Author
指導教授
Advisor
召集委員
Convenor
口試委員
Advisory Committee
口試日期
Date of Exam
2003-07-28
繳交日期
Date of Submission
2003-08-25
關鍵字
Keywords
組織承諾、工作滿足、財務公開管理、資訊揭露、員工工作態度、財務揭露
Financial Disclosure, OBM, Employee Attitude, Information Disclosure, Job Satisfaction, Open book management, Organization Commitment
統計
Statistics
本論文已被瀏覽 5686 次,被下載 3947
The thesis/dissertation has been browsed 5686 times, has been downloaded 3947 times.
中文摘要
本研究的重點在於深入了解財務公開管理在理論與實務上的成效,並藉由檢視目前國內實施財務公開管理之現況,以了解其對員工工作態度之影響。

本研究係以中階經理人為研究對象,進行問卷發放,共取得有效問卷307份。根據所得樣本分析公司財務揭露程度對中階經理人的組織承諾與工作滿足之影響,並加入個人控制變項,其後再納入財務公開管理中另外兩個部份即財會教育訓練的實施、績效薪酬等為干擾變項,探討其影響。

研究結果顯示,國內企業對中階經理人所揭露的財務資訊仍顯的較為控制與保守,並未將資訊充份給予中階經理人,以協助其在策略執行之用。其次,有關財務公開管理對員工工作態度影響部份,分析結果顯示,財務揭露程度對內在滿足有顯著的正向影響,而且如果公司實施績效薪酬制,更會強化此項影響。至於對公司認同努力程度與外在滿足程度而言,則除非公司實施績效薪酬制,否則財務揭露程度並不會影響員工對公司認同努力程度與外在滿足程度。另一方面,財務揭露程度對公司向心力程度的影響,也因考量干擾變項的影響後,由顯著正向影響轉變為無顯著影響,亦即對公司向心力程度不會因財務揭露程度與企業有無實施績效薪酬而有所不同。 除此之外,財務揭露程度對員工工作態度的影響,不會因企業有無實施教育訓練而有所不同。
Abstract
The objectives of this research are, first to develop a greater understanding of open book management, secondly to survey the current national status of open book management, and thirdly to conduct a preliminary examination on how employee attitudes are directly influenced by the open book management intervention.

In this study, a questionnaire survey is conducted on 307 middle-level managers. The data is used to analyze the influence of the open book management over organization commitment and job satisfaction; then individual control variables, as well as business literacy training and pay-for-performance of the open book management are included as intervening variables to examine the effect.

The study findings include the following five aspects. First, the domestic companies are more conservative in the financial disclosure. Second, the financial disclosure has positive effect on intrinsic job satisfaction and this effect is reinforced if companies implement pay-for-performance programs. Third, unless companies implement pay-for-performance programs, the financial disclosure would have no effect on recognition to the organization and extrinsic job satisfaction. Fourth, financial disclosure has positive effect on centripetal force to the organization but no significant effect after taking the intervening variables into account. It means that the centripetal force to the organization is not influenced regardless of the increased level of financial disclosure or implementation of pay-for-performance programs. Fifth, the hypothesis that the effect of business literacy training will influence the relationship between financial disclosure and employee attitude is not confirmed
目次 Table of Contents
第一章 緒論……………………………………………………………1
第一節 研究動機………………………………………………………1
第二節 研究目的………………………………………………………3
第二章 文獻探討………………………………………………………4
第一節 員工參與與財務公開管理……………………………………5
第二節 財務公開管理對組織承諾的影響……………………………10
第三節 財務公開管理對工作滿足的影響……………………………14
第三章 研究設計………………………………………………………17
第一節 研究架構………………………………………………………17
第二節 研究假說………………………………………………………18
第三節 研究變項之操作性定義與衡量工具…………………………19
第四節 資料來源………………………………………………………24
第五節 問卷量表之信效度分析………………………………………25
第四章 研究結果分析…………………………………………………28
第一節 樣本特性分析…………………………………………………29
第二節 國內企業財務公開管理之現況分析…………………………30
第三節 財務公開管理與組織承諾、工作滿足之影響性分析………40
第五章 結論與建議……………………………………………………45
第一節 研究發現………………………………………………………45
第二節 管理意涵………………………………………………………49
第三節 研究限制與後續研究之建議…………………………………51
參考文獻 ………………………………………………………………52
附錄一:本研究問卷
附錄二:財務揭露程度之詳細衡量方式
附錄三:財務揭露程度、績效薪酬、教育訓練與組織承諾 「對公司向心力程度」之 Pearson相關係數表
附錄四:訪談問題與結果
表次
表 2-2-1 個人屬性因素與組織承諾關係研究分析表 13
表 2-3-1 參與型態對工作滿足影響之研究結果分析表15
表 2-3-2 個人屬性因素與工作滿足關係研究分析表 16

表 3-5-1 組織承諾量表因素及信度分析表 26
表 3-5-2 工作滿足量表因素及信度分析表 27

表 4-1-1 樣本描述性分析表 29
表 4-2-1 財務資訊揭露程度分析表 30表 4-2-2 財務資訊揭露程度按部門別、企業規模別
與資本來源別分析表 30
表 4-2-3 財務資訊揭露程度之獨立樣本單因子變異
數分析表 31
表 4-2-4 財務資訊揭露程度之獨立樣本t檢定 31表 4-2-5 財務資訊揭露類型分析表 31
表 4-2-6 財務資訊揭露類型按部門別、企業規模別
與資本來源別分析表 32
表 4-2-7 財務資訊取得方式分析表表 32
表 4-2-8 財務資訊取得方式按部門別、企業規模別
與資本來源別分析表 32
表 4-2-9 對財務資訊瞭解程度分析表 33表 4-2-10 對財務資訊瞭解程度按部門別、企業規模
別與資本來源別分析表 34
表 4-2-11 對財務資訊即時性滿意程度分析表 34
表 4-2-12 對財務資訊即時性滿意程度按部門別、企
業規模別與資本來源別分析表 35 表 4-2-13 對財務資訊正確性滿意程度分析表 35表 4-2-14 對財務資訊正確性滿意程度按部門別、企
業規模別與資本來源別分析表 36 表 4-2-15 對財務資訊足夠性分析表 36表 4-2-16 財務資訊的重要性按部門別、企業規模別
與資本來源別分析表 37
表 4-2-17 財會教育訓練實施按部門別、企業規模別
與資本來源別分析表 38
表 4-2-18 績效評估與所獲取財務資訊之關聯性分析
表 38
表 4-2-19 績效評估與所獲取財務資訊之關聯性按部
門別、企業規模別與資本來源別分析表 38 表 4-3-1 財務公開管理對組織承諾影響之迴歸分析
(納入vs.非納入個人變項) 42表 4-3-2 財務公開管理對工作滿足影響之迴歸分析
(納入vs.非納入個人變項) 44
圖次
圖2-1-1 財務公開管理(OBM)四要素 7
圖3-1 研究架構圖 …………………………………17
參考文獻 References
中文參考文獻
司徒達賢,1999,非營利組織的經營管理,天下遠見出版股份有限公司。
余安邦,1980,企業組織中員工離職行為之研究,國立台灣大學心理研究所碩士論文。
呂紀嘉,1982,中外銀行員工個人特性、工作特性、工作經驗與組織承諾之關係,國立政治大學企研所碩士論文。
李進成,2002,如何透視經營契機:財務報表分析及經營資訊重組與加工,跨世紀企業經營舵手系列2,頁244-245。
李淑貞,2000,我國國稅稽徵人員工作滿足感之研究,成功大學企業管理系碩士論文。
范紀安,1998,個人之工作態度、組織公平認知及其工作表現之關聯性研究,台灣科技大學管理技術研究所碩士論文。
杜佩蘭,1999,組織承諾、角色衝突與工作滿足及其相關因素之研究-以高雄市政府主計處外派人員為例,國立中山大學人力資源研究所碩士論文。
陳富祥,1984,個人屬性、工作滿意與作投入關係之研究,國立政治大學企業管理研究所碩士論文。
陸鵬程,1981,大臺北地區加油站員工工作滿足與組織承諾之探討,國立政治大學企業管理研究所碩士論文。
許士軍,1977,工作滿意、個人特徵與組織氣候-文獻探討及實證研究,國立政治大學學報,第35期,頁13-56。
郭欣易,2000,人格特質與激勵偏好、工作態度、工作表現之相關性研究,世新大學觀光學系碩士論文。
黃瑩宵,1983,台灣省基層會計員工作滿足之研究,國立政治大學會計研究所碩士論文。
葉日武譯,2000,掌握財務報表-了解並掌握財務數據的25個訣竅,紐約時報MBA隨身書5,頁131-137。
劉怡君,1999,製藥業中高階管理者管理才能評鑑量表之建立,國立中央大學人力資源管理研究所碩士論文。
楊啟良,1982,個人特質、組織氣候與組織承諾之研究,國立政治大學企研所未出版碩士論文。
蔡欣嵐,2001,工作特性、人格特質與工作滿意度之關係-以半導體為例,國立中央大學企業管理研究所碩士論文。
蕭煥鏘,1999,領導型態、工作特性與我國地方機關人事人員工作滿足、組織承諾關係之研究,國立中山大學人力資源研究所碩士論文。
蘇慧玲,2002,服務業建教合作支持系統對員工組織承諾與離職傾向影響之研究,國立中山大學人力資源研究所碩士論文。
英文參考文獻
Aggerwal, R. & Simkins, B.,2002,Open book management-optimizing human capital,Business Horizons,Greenwich,Sep/Oct.
Allen, N.J. & Meyer, J.P.,1990,The measurement and antecedents of affective, continuance, and normative commitment to the organization,Journal of Occupational Psychology,63:1-18.
Alverson, M.,1998,Opening the book on open-book management,Women in Business,50(1):39-48.
Beker, H.S.,1960,Notes on the concept of commitment,American Journal of Sociology,66:132-140.
Berman, K. R.,1997,Information and the effectiveness of employee participation in organizations,California School of Professional Psychology,Los Angeles.
Buchanan, B.,1974,Building organizational commitment:the socialization of managers in work organization,Administrative Science Quarterly,19 (4):533-546.
Cancelada, G.,2002,Open-book management opens door to better business adherents’ say,Knight Rider Tribune Business News,Washington.
Case, J.,1998,Four fears about open-book management,Management Review,87:58-61.
Case, J.,1997,Open-book management,Harvard Business Review,75(2):118-128.
Case, J.,1995,Open-book management:The Coming Business Revolution,HarperCollins Publishers,New York.
Cochran, L.F.,1999,Linking corporate goals and shop floor performance,Graduate School of Clemson University.
Cole, R.E.,1985,Target information for competitive performance,Harvard Business Review,63(3):100-109.
Cotton, J.L.、Vollrath, D.A.、Froggatt, K.L.、Lengnick-Hall, M.L.、Jennings, K.R.,1988,Employee participation:Diverse forms and different outcomes,Academy of Management Review,13(1):8-22.
Dachler, H.P.、Wilpert, B.,1978,Conceptual dimensions and boundaries of participation in organizations:a critical evaluation,Administrative Science Quarterly,23(1):1-39.
Davis, T.R.V.,1997,Open-book management,Organizational Dynamics,25(3):7-21.
Denison, D.R.,1984,Bringing corporate culture to the bottom line,Organizational Dynamics,13(4):5-22.
Drucker, P.F.,1954,The Practice of Management,New York:HarperCollins.
Dunham, R.B.、Grube, J.A. & Castaneda, M.B.,1994,Organizational commitment: the utility of an integrative definition,Journal of Applied Psychology,79(3):370-380.
Farrell, D.& Resbult, C.E.,1981,Exchange variables as predictors of job satisfaction, job commitment, and turnover:the impact of rewards, costs, alternatives, and investments, Organizational Behavior and Human Performance,28(1):78-98.
Gibson, J.L. & Klein, S.M.,1970,Employee attitudes as a function of age and length of service:a reconceptualization,Academy of Management Journal,13:411-425.
Hall, R.,2002, Open your books for profit,Business Management,22-25.
Hoppock, R.,1935,Job satisfaction,New York:Happer & Row
Kallerberg, K.,1977, A Theory of Job Satisfaction,American Sociological Review, 124-143.
Kanter, R.M.,1982,Dilemmas of managing participation,Organizational Dynamics,11(1):5-27.
Kidwell Jr.R.E. & Scherer, P.M.,2001,Layoffs and their ethical implications under scientific management, quality management and open-book management,Journal of Business ethics,29:113-124.
Kling, J.,1995,High performance work systems and firm performance,Monthly Labor Review,118(5):29-36.
Ko, J.W.、Price, J.L. & Mueller, C.W.,1997,Assessment of Meyer and Allen’s three-component model of organizational commitment in South Korea,Journal of Applied Psychology,82(6):961-973.
Korman, A.K.,1968,Task success、tack population and self-esteem as influences on task liking,Journal of Applied Psychology,52.
Lawler, E.E. III,1985,Education、management style and organizational effectiveness,Personnel Psychology,38(1):1-26.
Lawler, E.E. III,1986,High Involvement Management,San Francisco:Jossey-Bass.
Lawler, E.E. III,1990,Achieving competitiveness by creating new organization cultures and structures,In Fishjan D.B.、Cherniss C.(Eds.),The Human Side of Corporate Competitiveness,Newbury Park:Sage.
Lawler, E.E. III、Mohrman S.A.、Ledford G.E. Jr.,1995,Creating high performance organizations,San Francisco:Jossey-Bass.
Lawler, E.E. III,1992,The Ultimate Advantage,Creating the high-involvement organization,San Francisco:Jossey-Bass.
Lawler, E.E. III、Renwick P.A.、Bullock R.J.,1981,Employee influence on decisions:an analysis,Journal of Occupational Behavior,2:115-123
Leana, C.R.、Florkowski, G..W.,1992,Employee involvement programs:integrating psychological theory and management practice. In Ferris G..R.、Rowland K.M.(Eds),Research in Personnel and Human Resources Management,Greenwich:JAI Press,233-270.
Ledford, G.E.,1993,Employee involvement:lessons and predictions. In Galbraith, J.R., Lawler E.E. III (Eds) Organizing for the future,the new logic for managing complex organizations,San Francisco:Jossey-Bass,172-193.
Locke, E.A.、Schweiger, D.M.,1979,Participation in decision-making:one more look in Staw B.M.(Ed),Research in Organizational Behavior, Greenwich:JAI Press,265-339.
Mathieu, J.E. & Zajac, D.M.,1990,A review and meta-analysis of the antecedents, correlates, and consequences of organizational commitment,Psychological Bulletin,108(2):171-194.
Maurer, R.,2001,Open-book management:management employee participation,Journal for Quality & Participation,24(1):64.
Meyer, J.P.、Allen, N.J.& Gellately, I.R.,1990,Affective and continuance commitment to the organization: evaluation of measures and analysis of concurrent and time-lagged relations,Journal of Applied Psychology,75:710-720.
Moulder, J.,2000,Open book management,Inc. Magazine,creativity & organizational design-module 5
Mohrman, S.A.,1993,Integrating roles and structure in the lateral organization in Galbraith J.R.、Lawler E.E.III & Associates(Eds),Organizing for the Future:The New Logic for Managing Complex Organizations,San Francisco:Jossey-Bass,109-141.
Mowday, R.、Poter L.W. & Steers, R.M.,1982,Employee organization linkage:the Psychology of commitment、absenteeism and turnover,New York:Academic Press.
Pasmore, W.A.、Ragans, M.R.,1992,Participation、individual development and organizational change:a review and synthesis,Journal of Management,18(2):375-397.
Porter, L. W.、Steers, R.M.、Nowday, R.T.& Boulian, P.V,1974,Organizational commitment, job satisfaction, and turnover among psychiatric technicians,Journal of Applied Psychology,59(5):603-609.
Porter, L.W.、Lawler, E.E.,1968,Managerial Attitudes & Performance,Homewood,Illinois:Dorsey Press.
Ritzer, G. & Trice, H.M.,1969,An empirical study of Howard Becker’s side-bet theory,Social Forces,47:475-479.
Robbins, S.P.,1993,Organizational Behavior,New Jersey:Prentice-Hall Inc.
Seashore, S.E. & Taber, T.D.,1975,Job satisfaction and their correlations,American Behavior Scientist,18:333-368.
Sheldon, M.E.,1971,Investment and involvements as mechanisms producing commitment to the organization,Administrative Science Quarterly,16(2):143.
Sinha, D. & Sarma, K.C.,1962,Union attitudes and job satisfaction in Indian workers,Journal of Applied Psychology,46:247-251.
Smith, P.C.、Kendall, L.M.& Hulin, C.L.,1969,The Measurement of Satisfaction in Work & Retirement,Chicago:Rand McNally.
Stack, J.,1992,The great game of business: unlocking the power and profitability of open-book management, ISBN 038547525.
Stack, J. & Burlingham, B.,2002,A stake in the outcome-building a culture of ownership for the long-term success of your business,Random House Inc,New York.
Steers, R.M.,1977,Antecedents and outcomes of organizational commitment,Administrative Science Quarterly,22:46-56.
Stephens, E.,2002,Open-book management,Atlanta Business Chronicle,Atlanta,Nov 16.
Stevens, J.M.、Beyer, J.M.& Trice, H.M.,1978,Assessing personal, role and organizational predictors of managerial commitment,Academy of Management Journal,21:380-396.
Weiss, D.J.、Davis, R.V.、England, G.W. & Lofquist, L.H.,1967,Manual for the Minnesota satisfaction questionnaire,Minneapolis:Minnesota studies in vocational rehabilitation,22,bulletin 45,University of Minnesota,Industrial Relations Center.
Whyte, W.H.,1956,The Organizational Man,New York:Simon and Schuster.
NECO:http://www.nceo.org/library/obm_nceostudy.html.

電子全文 Fulltext
本電子全文僅授權使用者為學術研究之目的,進行個人非營利性質之檢索、閱讀、列印。請遵守中華民國著作權法之相關規定,切勿任意重製、散佈、改作、轉貼、播送,以免觸法。
論文使用權限 Thesis access permission:校內外都一年後公開 withheld
開放時間 Available:
校內 Campus: 已公開 available
校外 Off-campus: 已公開 available


紙本論文 Printed copies
紙本論文的公開資訊在102學年度以後相對較為完整。如果需要查詢101學年度以前的紙本論文公開資訊,請聯繫圖資處紙本論文服務櫃台。如有不便之處敬請見諒。
開放時間 available 已公開 available

QR Code