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論文名稱 Title |
組織政治知覺對組織犬儒主義與組織公民行為之影響—以瞭解與知覺控制為干擾變項 A Study of the influence of Perceptions of Organization Politics on Organizational Cynicism and on Organizational Citizenship Behavior : The Moderation Effects of Understanding and Perceived Control |
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系所名稱 Department |
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畢業學年期 Year, semester |
語文別 Language |
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學位類別 Degree |
頁數 Number of pages |
128 |
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研究生 Author |
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指導教授 Advisor |
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召集委員 Convenor |
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口試委員 Advisory Committee |
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口試日期 Date of Exam |
2008-06-14 |
繳交日期 Date of Submission |
2008-08-29 |
關鍵字 Keywords |
組織公民行為、組織犬儒主義、組織政治知覺 organizational citizenship behavior, organizational cynicism, perceptions of organizational politics |
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統計 Statistics |
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中文摘要 |
本研究之目的在於以Ferris et al.(2002)所提出之組織政治知覺修訂模型為基準,討論組織政治知覺對組織犬儒主義與組織公民行為之影響,並探討「瞭解」、「知覺控制」等干擾變數對調和組織政治知覺與組織犬儒主義、組織公民行為間關係的影響效果。本研究以台灣九大類40個機關之組織成員為研究對象,共蒐集1890份有效問卷,調查資料分別使用描述性統計分析、項目分析、因素分析、信度分析、相關分析、迴歸分析及層級迴歸等方法。研究結果發現: 1.組織政治知覺對組織犬儒主義具有顯著的影響。 2.組織政治知覺對組織公民行為具有顯著的影響。 3.瞭解對組織政治知覺與組織犬儒主義間關係具有干擾效果。 4.瞭解對組織政治知覺與組織公民行為間關係具有干擾效果。 5.知覺控制對組織政治知覺與組織犬儒主義間關係不具干擾效果。 6.知覺控制對組織政治知覺與組織公民行為間關係具有干擾效果 |
Abstract |
The purpose of this investigation is based on the revision model proposed by Ferris et al.(2002) , the discussion relates to the influence of perceptions of organization politics on Organizational Cynicism and on Organizational Citizenship Behavior. The sample consisted of 1890 employee selected from 40 organizations covering 9 industrial sectors in Taiwan. The data were analyzed by descriptive statistics, item analysis, reliability analysis, factor analysis, correlation analysis, regression analysis and hierarchical regression analysis. The major results of this study are as fallowing: 1. Perceptions of organizational politics has a significant effect on organizational cynicism. 2. Perceptions of organizational politics has a significant effect on organizational citizenship behavior. 3. Understanding has a moderate effect on the relationship between perceptions of organizational politics and organizational cynicism. 4. Understanding has a moderate effect on the relationship between perceptions of organizational politics and organizational citizenship behavior. 5. Perceived Control has no moderate effect on the relationship between perceptions of organizational politics and organizational cynicism. 6. Perceived Control has moderate effect on the relationship between perceptions of organizational politics and organizational citizenship behavior. |
目次 Table of Contents |
第一章 緒論.......................................................................1 第一節研究動機.................................................................2 第二節研究目的.................................................................3 第三節研究流程.................................................................4 第二章 文獻探討................................................................5 第一節組織政治知覺之定義及相關研究.........................5 第二節組織犬儒主義之定義及相關研究.......................23 第三節組織公民行為之定義及相關研究.......................30 第四節瞭解及知覺控制之定義及相關研究...................36 第三章研究方法...............................................................38 第一節研究架構...............................................................38 第二節研究假設...............................................................39 第三節研究變數操作型定義及衡量工具.......................40 第四節資料蒐集方法及量表分析...................................49 第五節資料分析方法.......................................................57 第四章 實證分析..............................................................59 第一節各研究變數之相關分析.......................................59 第二節組織政治知覺對組織犬儒主義之影響分析. .....60 第三節組織政治知覺對組織公民行為之影響分析. .....61 第四節瞭解和知覺控制之干擾效果分析......................64 第五章結論與建議..........................................................77 第一節研究結論..............................................................77 第二節研究建議.............................................................82 參考文獻.........................................................................84 附錄.................................................................................91 附錄一研究問卷.............................................................91 附錄二研究樣本.............................................................94 |
參考文獻 References |
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