Responsive image
博碩士論文 etd-0829108-015717 詳細資訊
Title page for etd-0829108-015717
論文名稱
Title
組織政治知覺對組織犬儒主義與組織公民行為之影響—以瞭解與知覺控制為干擾變項
A Study of the influence of Perceptions of Organization Politics on Organizational Cynicism and on Organizational Citizenship Behavior : The Moderation Effects of Understanding and Perceived Control
系所名稱
Department
畢業學年期
Year, semester
語文別
Language
學位類別
Degree
頁數
Number of pages
128
研究生
Author
指導教授
Advisor
召集委員
Convenor
口試委員
Advisory Committee
口試日期
Date of Exam
2008-06-14
繳交日期
Date of Submission
2008-08-29
關鍵字
Keywords
組織公民行為、組織犬儒主義、組織政治知覺
organizational citizenship behavior, organizational cynicism, perceptions of organizational politics
統計
Statistics
本論文已被瀏覽 5640 次,被下載 0
The thesis/dissertation has been browsed 5640 times, has been downloaded 0 times.
中文摘要
本研究之目的在於以Ferris et al.(2002)所提出之組織政治知覺修訂模型為基準,討論組織政治知覺對組織犬儒主義與組織公民行為之影響,並探討「瞭解」、「知覺控制」等干擾變數對調和組織政治知覺與組織犬儒主義、組織公民行為間關係的影響效果。本研究以台灣九大類40個機關之組織成員為研究對象,共蒐集1890份有效問卷,調查資料分別使用描述性統計分析、項目分析、因素分析、信度分析、相關分析、迴歸分析及層級迴歸等方法。研究結果發現:
1.組織政治知覺對組織犬儒主義具有顯著的影響。
2.組織政治知覺對組織公民行為具有顯著的影響。
3.瞭解對組織政治知覺與組織犬儒主義間關係具有干擾效果。
4.瞭解對組織政治知覺與組織公民行為間關係具有干擾效果。
5.知覺控制對組織政治知覺與組織犬儒主義間關係不具干擾效果。
6.知覺控制對組織政治知覺與組織公民行為間關係具有干擾效果
Abstract
The purpose of this investigation is based on the revision model proposed by Ferris et al.(2002) , the discussion relates to the influence of perceptions of organization politics on Organizational Cynicism and on Organizational Citizenship Behavior. The sample consisted of 1890 employee selected from 40 organizations covering 9 industrial sectors in Taiwan. The data were analyzed by descriptive statistics, item analysis, reliability analysis, factor analysis, correlation analysis, regression analysis and hierarchical regression analysis.
The major results of this study are as fallowing:
1. Perceptions of organizational politics has a significant effect on organizational cynicism.
2. Perceptions of organizational politics has a significant effect on organizational citizenship behavior.
3. Understanding has a moderate effect on the relationship between perceptions of organizational politics and organizational cynicism.
4. Understanding has a moderate effect on the relationship between perceptions of organizational politics and organizational citizenship behavior.
5. Perceived Control has no moderate effect on the relationship between perceptions of organizational politics and organizational cynicism.
6. Perceived Control has moderate effect on the relationship between perceptions of organizational politics and organizational citizenship behavior.
目次 Table of Contents
第一章 緒論.......................................................................1
第一節研究動機.................................................................2
第二節研究目的.................................................................3
第三節研究流程.................................................................4
第二章 文獻探討................................................................5
第一節組織政治知覺之定義及相關研究.........................5
第二節組織犬儒主義之定義及相關研究.......................23
第三節組織公民行為之定義及相關研究.......................30
第四節瞭解及知覺控制之定義及相關研究...................36
第三章研究方法...............................................................38
第一節研究架構...............................................................38
第二節研究假設...............................................................39
第三節研究變數操作型定義及衡量工具.......................40
第四節資料蒐集方法及量表分析...................................49
第五節資料分析方法.......................................................57
第四章 實證分析..............................................................59
第一節各研究變數之相關分析.......................................59
第二節組織政治知覺對組織犬儒主義之影響分析. .....60
第三節組織政治知覺對組織公民行為之影響分析. .....61
第四節瞭解和知覺控制之干擾效果分析......................64
第五章結論與建議..........................................................77
第一節研究結論..............................................................77
第二節研究建議.............................................................82
參考文獻.........................................................................84
附錄.................................................................................91
附錄一研究問卷.............................................................91
附錄二研究樣本.............................................................94
參考文獻 References
一、中文部份
王婷玉,2003,團隊成員間價值觀契合與個人效能:人際信任的中介效果,國立台灣大學心理學研究所碩士論文。
江亭儒,2003,組織犬儒主義之前因與後果,國立台灣大學心理學研究所碩士論文。
何金銘,2003,組織政治知覺研究現況的缺憾,國立中山大學人力資源管理研究所。
吳孝慈,2001,組織政治知覺及其對組織承諾之影響-某大學的實證分析,國立中山大學人力資源管理研究所碩士論文。
李安民,2002,組織政治知覺對員工工作態度之影響,國立中山大學人力資源管理研究所碩士論文
李衍新,2003,員工組織政治知覺、組織承諾與組織公民行為關係之研究-以台灣電力公司台南區營業處為例,國立成功大學企業管理研究所碩士論文。
林淑姬,1992,薪酬公平、程序公平與組織承諾、組織公民行為之研究,國立政治大學企管理研究所的博士論文。
梁素君,2002,組織犬儒主義及其影響因素之研究-以助人工作者為例,長榮學報,6(2),145-158。
梁 覺,2005,猜疑與工作滿意度的關係,「第五屆華人心理學家學術研討會」,江蘇:蘇州大學。
黃怡姿,1999,員工之組織信任的形成與影響,國立台灣大學心理學研究所碩士論文。
黃瓊玉,2005,師徒功能認知、工作滿足與組織公民行為關聯性之研究,中原大學企業管理學系碩士學位論文
黃怡禎,2006,組織中的雇用關係與職場偏差行為:員工犬儒主義的中介角色及誠信性格的調節效果,中原大學心理學系碩士學位論文
陳安瀅,2003,政治知覺對組織負面影響的干擾因素-以工作滿足為例,國立中山大學人力資源管理研究所碩士論文。
陳美儀,2006,組織政治知覺對知識分享意願影響研究,朝陽科技大學企業管理系碩士論文
鍾安宜,2001,替代領導影響員工對領導的需求以及工作結果的情形,國立中山大學人力資源管理研究所碩士論文。
二、英文部份
Abraham, R. 2000. Organizational cynicism: Bases and consequences. Genetic, Social, and
General Psychology Monographs, 126(3):269-292
Allen, R. W., Madison, D. L., Porter, L. W., Renwick, P. A., & Mayes, B. T., 1979.
“Organizational Politics: Tactics and Charactoristics of its actors,” California
Management Review, 22:77-83
Allen, R.W., Madison,D.L., Porter,L.W., Renwick,P.A.&Mayes,B.T., 1980. Organizational Politics: An Exploration of Managers Perceptions.Human Relations,33(2):79-100
Andersson, L. M. 1996. Employee cynicism: an examination using a contract violation
framework. Human Relations, 49:1395-1418
Andersson, L. M., & Bateman, T. S. 1997. Cynicism in the workplace: Some causes and
effects. Journal of Organizational Behavior, 18:449-469
Andrews M. C., Kacmar K. M.,2001. Discriminating Among Organizational Politics, Justice, and Support, Journal of Organizational Behavior,22:347-366
Bolino M C, Turnley W H, Niehoff B P., 2004.The other side of the story: Reexamining prevailing assumptions about organizational citizenship behavior. Human Resource Management Review,14(2): 229-246
Brandes-Duncan, P.1995. An exploration of organizational cynicism. Working Paper, University of Cincinnati.
Brandes, P., Dharwadkar, R., & Deam, J. W.1999. Does organizational cynicism matter?
Employee and supervisor perspectives on work outcomes. Outstanding Empirical Paper Award, Eastern Academy of Management
Bush, K., & Spangler, R.,1990. The effects of quality circles on performance and promotions. Human Relations, 43:573-582
Cole , M. S. , Bruch , H. , Vogel , B. Emotions as Mediators of Perceived Supervisor Support and Psychological Hardness on Cynicism . Academy of Management Best Conference Paper 2004 OB :Q1—Q7.
Cropanzano R., Howes J. C., Grandey A. A.,1997. The Relationship of Organizational Politics and Support to Work Behaviors, Attitudes, and Stress, Journal of Organizational Behavior,18:159-180
Cropanzano R., Kacmar K.M., Bozeman,1995. The social setting of work organizations, Westport.
Daft, R. L. 1989. Organization Theory and Design (3rd ed.). St. Paul: West
Publishing Co.
Davis, W. D., & Gardner, W. L.2004. Perceptions of politics and organizational cynicism: An attributional and leader-member exchange perspective. The leadership Quarterly, 15:439-465
Dean, Jr., J. W.1995. Cynicism in organization. The breakfast meeting at the Ecola de Paris
Dean, J. W., Brandes, P., Dharwadkar, R.1998. Organizational cynicism. Academy of
Management, 23(2):341-352
DiPaola, M. F. and Hoy, W. K.2005. Organizational citizenship of faculty and
achievement of high school students, The High School Journal, 88(3):35-44
Drory, A. & Romm, T.1990. The definition of organizational politics: A review.
Human Relations, 43: 1133-1154
Drory, A. 1993. Perceived political climate and job attitudes. Organization Studies,
14(1): 59-71
Eisenhardt, K. M., & Bourgeois, L. J. 1988. Politics of strategic decision making in
high-velocity environments: Toward a Mid-Range Theory. Academy of
Management Journal, 31:737-770
Eisenberger, R., Huntington, R., Hutchison, S. and Sowa, D.1986. Perceived organizational support. Journal of Applied Psychology, 71:500-507
Farh, J. I., Earley, P. C. and Lin, S. C.1997. Impetus for action: A cultural analysis of justice and organizational citizenship behavior in Chinese society. Administrative Science Quarterly, 42(3):421-444
Fedor, D. B., G. R., Harrell-Cook, G., & Russ, G.S.1998.The dimensions of politics perceptions and their organizational and individual predictors. Journal of Applied Social Psychology,28:1760-1797
Ferris, G. R. & Judge, T. A.1991. Personnel/Human Resources Management: A Political Influence Perspective. Journal of Management,17(2): 447-488
.Ferris G.R. & Kacmar K.M.1992. Perceptions of Organizational Politics. Journal of
Management,18:93-116
Ferris, G. R., Frink, D. D., Beehr, T. A., & Gilmore, D. C.1995. Political fairness and fair politics: The conceptual integration of divergent constructs. In: R. S. Cropanzano & K. M.
Ferris, G.R., & Frink D.D.1996. Reactions of diverse groups to politics in the workplace. Journal of Management, 22(1): 23-44
Ferris, Russ, & Fandt,1989. Politics in organizations. Hillsdale,NJ: Lawrence Erlbaum
Frone, M., Russell, M., & Cooper, M.1995. Relationship of work and family stressors to psychological distress: The independent influence of social support, mastery, active coping, and self-focused attention. In: R. Crandall & P. Perrewe(Eds), Occupational Stress: A Handbook,pp.129-150,Philadelphia, PA: Taylor & Francis
Gilmore D.C., Ferris G. R. 1996. Organizational politics and employee attendance.
Group & Organization Management, 21(4):481-494
Gandz, J., & Murry, V.V. 1980. The experience of workplace politics. Academy of
Management Journal, 23:237-251
Graham, J. W.1991. An essay on organizational citizenship behavior. Employee
Responsibilities and Rights Journal, 4: 249-270
Gerald R. Ferris, Garry Adams, Robert W. Kolodinsky, Wayne A. Hochwarter & Anthony P. Ammeter,2002. Perceptions of Organizational Politics:Theory and Research Directions
Hackman, Oldham,1980.Work redesign, MA: Addison-Wesley
Hage, J., & Aiken, M. 1967. Relationship of centralization to other structural properties. Administrative Science Quarterly, 12:72-92
Hochwarter W. A., Perrewe P. L., Ferris G. R.,1999. Commitment as an Antidote to the Tension and Turnover Consequences of Organizational Politics, Journal of Vocational Behavior,55:277-297
Hochwarter, W., Dever, J., & Watson, S.2000. The interactive effects of political behavior and perceptions of politics on work outcomes, Manuscript under review.
Hochwarter, W. A., James, M., Johnson, D., & Ferris, G.. R.2004. The interactive effects of politics perceptions and trait cynicism on work outcomes. Journal of Leadership and
Organizational Studies,10(4): 44-58
Hui, C., Law, K. S. and Chen. Z. X.1999.A structural equation model of the effects of negative affectivity, leader-member exchange, and perceived job mobility on in-role and extra-role performance: A Chinese case, Human Decision Processes,77(1):3-21
Johnson, J. L., & O’Leary-Kelly, A. M. 2003.The effects of psychological contract breach
and organizational cynicism: Not all social exchange violations are created equal. Journal of organizational Behavior, 24:627-647
Jex, S. M., & Beehr, T. A.1991. Emerging theoretical and methodological issues in the study of work-related stress. In: G. R. Ferris & K. M. Rowland (Eds), Research in Personnel and Human Resources Management, 9:311-365.Greenwich, CT: JAI Press.
Kacmar, K. M. & Ferris, G. R.1991. Perceptions of Organizational Politics Scale(POPS): Development and Construct Validations. Educational & Psychological Measurement, 51(1):193-205
Kacmar K.M., Ferris G. R., 1993.Politics at Work : Sharpening the Focus of Political Behavior in Organizations, Business Horizons, 36:70-74
Kacmar, M. K. & Carlson, D. S. 1997 “Further validation of the perceptions of politics scale(POPS): a multiple sample investigation.” Journal of Management, 23(5), 627-658.
Kacmar, K.M., Bozeman, D.P., Carlson, D.S., & Anthony, W.P. 1999. An examination
of perceptions of organizational politics model: Replication and extension. Human
Relations, 52(3): 384-416
Kanter, D. L., & Mirvis, P. H.1989.The Cynical Americans: Living & Working in an Age of Discontent & Disillusion. San Francisco: Jossey-Bass
Katz, D., 1964. The Motivational Basis of Organizational Behavior, Behavior Science,19: 131-146
Katz, D., & Kahn, R. L.1978. The social Psychology of rganizations. New York:Wiley
Lambert, S. J. 2000.Added Benefits: The Link Between Work-Life Benefits and Organizational Citizenship Behavior, Academy of Management Journal, 43(5):801-815
Lewin,1936. Principles of topological psychology, New York.
Madison, D.L. 1980. Organizational politics: An exploration of manager’s perceptions.
Human relations, 33(2): 79-100
Mathieu, J., & Zajac, D.1990.A review and meta-analysis of antecedents, correlates, and consequences of organizational commitment. Psychological Bulletin,108:127-133
Mayes B. T., Allen Robert W.,1977. Toward A Definition of Organizational Politics, Academy of Management Review, October:672-678
Maslyn, J. M., & Fedor, D. B. 1998. Perceptions of Politics: Does Measuring Different Foci Matter?, Journal of Applied Psychology, 83(4):645-653
McGrath, J. E., 1976.Stress and behavior in organizations, Chicago: Rand-McNally
Miller, K., & Monge, P.1986.Participation, satisfaction and productivity: A meta-analytic review. Academy of Management Journal,13:727-753
Mintzberg H.,1983. Power in and around organizations, NJ: Prentice-Hall
Mirvis, P., & Kanter, D. L.1991.Beyond demography: A psycholographic profile of the
workplace. Human Resource Management, 30(1):45-68
Mobley, W, H.1977. Intermediate linkages in the relationship between job satisfaction and employee turnover. Journal of Applied Psychologh, 62(2):237-240
Moorman, R. H., 1991. Relationship between organizational justice and organizational citizenship behaviors: do fairness perceptions influence employee citizenship? Journal of Applied Psychology, 76(6):845-855
Mowday, R. T., Porter, L. W., & Steers, R.M.1982. Employee-organization linkages: The psychology of commitment, absenteeism, and turnover. Academic Press, Inc. (London) Ltd.
Organ, D. W. 1990. The Motivational Basis of Organizational Citizenship Behavior, in B.M. Staw & L. L. Cummings(eds.), Research in Organizational Behavior, Greenwich, CT: JAI Press, 12:43-72
Organ, D. W.1988. Organizational Citizenship Behavior: The Good Soldier Syndrome. Lexington, MA: Lexington Books
Parker, Christopher P.., Robert L. Dipboye., and Stacy L. Jackson., 1995, Perceptions of
organizational politcs: An investgation of antecedents and consequences,Journal of Management,l.21 (5): 891-912
Paine, J. B. and Organ, D. W.2000. The cultural matrix of organizational citizenship behavior: Some preliminary conceptual and empirical observations,”Human Resource Management Review,10(1): 45-59
Podsakoff, P.M., Mackenzie, S.B., & Hui, C.1993. Organizational citizenship behaviors and managerial evaluations of employee performance:A review and suggestions for future research. Personnel and HumanResources Management, 11:1-40
Podsakoff, P. M., Ahearne, M., & MacKenzie, S. B.1997. Organizational citizenship
behavior and the quantity and quality of work group performance. Journal of
Applied Psychology, 82:262-270
Podsakoff, P. M., MacKenzie, S. B., Paine, B. P., & Bachrach, D. G.2000.Organizational Citizenship Behaviors: A Critical Review of the Theoretical and Empirical Literature and Suggestions for Future Research. Journal of Management,26(3):513-563
Pugh , S. D. , Skarlicki , D. P. , Passell , B. S. 2003 After the Fall : Layoff Victims’ Trust and Cynicism in Re-employment . Journal of Occupational and Organizational Psychology ,76 : 201-212
Randall, M. L., Cropanzano, R., Bormann, C. A., & Birjulin, A.1999. Organizational politics and organizational support as predictors of work attitudes, job performance, and organizational citizenship behavior. Journal of Organizational Behavior, 20: 159-174
Reichers, A. E., Wanous, J. P., & Austin, J. T. 1997. Understanding and managing cynicism about organizational change. Academy of Management Executive, 11(1): 48-59
Schaubroeck, J., Ganster, D., & Kemmerer, B.1996. Does trait affect promote job attitude stability? Journal of Organizational Behavior, 17:191-196
Schein V. E.,1977. Individual Power and Political Behaviors in Organizations:An Inadequately Explored Reality, Academy of Management Review, January, 64-72
Smith, C. A., Organ, D. W., & Near, J. P., 1983. Organizational Citizenship Behavior: Its Nature and Antecedent, Journal of Applied Psychology, 68(4):653-63
Steel, R. P., & Lloyd, R.1988. Cognitive, affective, and behavioral outcomes of participation in quality circles: Conceptual and empirical finding. The Journal of Applied Behavioral Science, 4:423-430
Sutton, Kahn,1986. Prediction, understanding, and control as antidotes to organizational stress, NJ:Prentice-Hall
Tetrick L.E., LaRocco, J.M. 1987. Understanding, prediction, and control as moderators of the relationships between perceived stress, satisfaction, and psychological well-being. Journal of Applied Psychology, 72(4): 538-543
Tushman M. L.,1977. A Political Approach to Organizations: A Review and Rationale, Academy of Management Review, April, 206-216
Vance, R. J., Brooks, S. M., & Tesluk, P. E. 1996. Organizational cynicism, cynical cultures, and organizational change. Working Paper: Penn State University
Van Dyne, L., Graham, J. W., & Dienesch, R. M.1994. Organizational citizenship behavior: Construct redefinition, measurement and validation. Academy of Management Journal, 37:765-802
Valle, M., & Perrewe, L. P. 2000. Do politics perceptions related to political behavior?
test of an implicit assumption and expand model. Human Relations, 51(3):359-386
Vigoda, E. 2000. Are you being served ?The responsiveness of public administration to citizen’s demands: An empirical examination in Israel. Public Administration, 78:165-191
Wanous, J. P., Reichers, A.E., & Austin, J. T.1994. Organizational cynicism: An initial study.Academy of Management Best Papers proceedings, 269-273.
Wastson, D., Clark, L., & Tellegen, A.1998. Development and validation of brief measures of positive and negative affect: The PANAS scale. Journal of Personality and Social Psychology , 54:1063-1070
Welsh, M. A., & Slusher, E. A. 1986. Organization design as a context for political
activity. Administrative Science Quarterly, 31:389-402
Williams, L. J., & Anderson, S. E.,1991. Job Satisfaction and Organizational Commitment as Predictors of Organizational citizenship and In-Role Behaviors, Journal of Management,17(3):601-617
Witt L A, Andrews Martha C, Kacmar K Michele, 2000. The Role of Participation in Decision-Making in the Organizational Politics-Job Satisfaction Relationship, Human Relations, 53(3):341-358
Zaleznik, Howard,1977. Stress reactions in organizations: Syndromes, causes, and consequences, Behavior Science, 22:151-162
電子全文 Fulltext
本電子全文僅授權使用者為學術研究之目的,進行個人非營利性質之檢索、閱讀、列印。請遵守中華民國著作權法之相關規定,切勿任意重製、散佈、改作、轉貼、播送,以免觸法。
論文使用權限 Thesis access permission:校內校外均不公開 not available
開放時間 Available:
校內 Campus:永不公開 not available
校外 Off-campus:永不公開 not available

您的 IP(校外) 位址是 52.205.159.48
論文開放下載的時間是 校外不公開

Your IP address is 52.205.159.48
This thesis will be available to you on Indicate off-campus access is not available.

紙本論文 Printed copies
紙本論文的公開資訊在102學年度以後相對較為完整。如果需要查詢101學年度以前的紙本論文公開資訊,請聯繫圖資處紙本論文服務櫃台。如有不便之處敬請見諒。
開放時間 available 已公開 available

QR Code