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博碩士論文 etd-0902110-100244 詳細資訊
Title page for etd-0902110-100244
論文名稱
Title
組織政治知覺對離職傾向之影響 ─ 工作焦慮與組織犬儒主義的中介效果分析
A Study of the influence of Perceptions of Organizational Politics on Turnover Intention: The Moderation Effects of Job Anxiety and Organizational Cynicism
系所名稱
Department
畢業學年期
Year, semester
語文別
Language
學位類別
Degree
頁數
Number of pages
128
研究生
Author
指導教授
Advisor
召集委員
Convenor
口試委員
Advisory Committee
口試日期
Date of Exam
2010-07-22
繳交日期
Date of Submission
2010-09-02
關鍵字
Keywords
組織政治知覺、結構方程式模型、組織犬儒主義、工作焦慮、離職傾向
structural equation modeling (SEM), organizational cynicism, job anxiety, turnover intention, perceptions of organizational politics
統計
Statistics
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中文摘要
本研究是以Ferris et al.(2002)提出的組織政治知覺校正模型為架構基礎,以SPSS 17.0及結構方程式模型(structural equation modeling, SEM)為驗證方法,探討組織政治知覺對離職傾向的影響,並以工作焦慮與組織犬儒主義為中介變項。
本研究使用組織政治知覺研究團隊何金銘博士等成員(2008),整合組織政治知覺修正模型之35題項量表,以台灣地區九大類40個機關之成員為研究對象,透過問卷調查法共回收1,890份之有效問卷,進一步運用結構方程式模型來驗證各研究構念的影響關係。
研究結果顯示,組織政治知覺對離職傾向有顯著的影響,組織政治知覺的三個構面中,有兩個構面「一般政治行為」與「政策與實務差距」對離職傾向有顯著的正向影響,而織政治知覺的另一個構面「保持沉默靜待好處」對離職傾向有顯著負向影響。另組織政治知覺與工作焦慮為顯著正向的影響,工作焦慮與離職傾向為顯著正向的影響,工作焦慮對「組織政治知覺與離職傾向間之關係」有顯著的中介效果;組織政治知覺與組織犬儒主義為顯著正向的關係,組織犬儒主義與離職傾向為顯著正向的關係,組織犬儒主義對「組織政治知覺與離職傾向間之關係」有顯著的中介效果。
Abstract
This study is based on the fundamentals of Perceptions of Organizational Politics (POP) proposed by Ferris et al. (2002). We use the SPSS 15.0 and the structural equation modeling (SEM) to verify the relationship between the POP and the turnover intention. And we further confirm the mediating effects of job anxiety and organizational cynicism.
This study used the scales of 35 items collected by Dr. Chin-ming Ho and the other members of the last research team of POP in 2008. The research is based on the revision model of POP and questionnaire survey. The sample consisted of 1,890 employee selected from 40 organizations covering 9 industrial sectors in Taiwan. We further use of the SEM to measure the relationship amongst the constructs.
The results of this study are as following. Perception of organizational politics has a significant effect on turnover intention. Perceptionsof organizational politics has three measured dimentions. Both measured dimentions of gerenal political behavior and organization policies and practices present positive effect on turnover intention. Measured dimention of go alone to get ahead presents negative effect on turnover intention. Perception of organizational politics and job anxiety present positive remarkable related. Perception of organizational politics and organizational cynicism present positive remarkable related. Job anxiety has a significant moderate effect on the relationship between perceptions of organizational politics and turnover intention. Organizational cynicism has a significant moderate effect on the relationship between perceptions of organizational politics and turnover intention.
目次 Table of Contents
論文摘要 I
目錄….. III
表目錄.. IV
圖目錄.. V
第一章 緒 論 1
第一節 研究動機 2
第二節 研究目的 3
第三節 研究流程 4
第二章 文獻探討 5
第一節 組織政治知覺 5
第二節 離職傾向 20
第三節 工作焦慮 29
第四節 組織犬儒主義 33
第三章 研究方法 40
第一節 研究架構 40
第二節 研究假設 41
第三節 研究變項操作性定義與衡量工具 42
第四節 研究對象與資料收集 46
第五節 資料分析方法 49
第四章 實證分析 56
第一節 樣本描述性統計分析 56
第二節 量表之信效度分析 58
第三節 各研究變項之相關分析 63
第四節 結構方程式模型分析 64
第五節 研究假設檢定結果 70
第五章 結論與建議 75
第一節 研究結果 75
第二節 管理實務上之建議 78
第三節 研究限制 80
參考文獻 81
附錄一:「工作環境氣氛認知及其工作態度之影響」調查問卷樣本描述 91
附錄二:「工作環境氣氛認知及其對工作態度之影響」研究問卷 114
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