RFID系統在近幾年發展快速，並列為本世紀十大重要技術之一，國內政府和廠商都對於RFID系統有所注目，但此創新科技在應用與導入過程中卻屢遭延遲。
　　因此本研究以Rogers(1962)提出的創新擴散理論為架構，搭配個案來探討RFID系統的導入過程，研究個案為鋼鐵廠中的魚雷車車輛鑑別追蹤系統，這個系統是藉由RFID來取得魚雷車輛的及時資訊，然後從創新擴散過程的認知、說服、決策、實行、確認這５個階段分析出RFID系統在導入時廠商所考量的項目和評量的標準，以及導入後對於組織架構和文化會有何影響，進而探討廠商本身所具備的資源和條件對於像RFID系統這樣的創新科技在導入上是否會有影響。
　茲將本研究之主要研究發現歸納如下：
ㄧ、規模較大、財力較雄厚的企業，對於RFID系統這類創新科技，公司會主動派遣員工去收集資訊和了解，待其可以廣泛應用於公司時，員工會提出計畫將創新科技引進，所以這類創新科技的先行使用者通常為大企業。
二、企業在導入RFID系統這類創新科技時，所考量的項目中，成本通常不是最重要，而是看重其未來對於公司的助益，所以在無前例可供參考下，企業還是願意冒險，將創新科技導入企業內部。
三、創新科技在使用前，沒有先例可供參考，使用者會去搜尋相關的使用實例來觀察，但因為沒有先例可尋，接受者在訂系統評估及績效評量準則上，就無法訂出一個確切的數據，只能比照目前的工作效果來衡量，所以創新科技的導入對於公司是否有顯著的提升，在導入之初是較難以衡量。

In recently years, RFID system has been developed rapidly and it is one of the ten most important technologies in this century. Our government (Taiwan) and the manufacture industries both are actively and positively promoting RFID system to enhance immediate reactions of corporate distribution & logistic system, and further improving the corporate operation efficiency and corporate competitive competences.
In this study, we use Everett M. Rogers’s (1962) Diffusion of Innovation (DOI) Theory as our framework, with individualized case study such as torpedo car system of steel plant discussing RFID system’s five stages of its implementation process. The five stages are knowledge, persuasion, decision-making, implementation and confirmation. These are the consideration items and evaluation standards when implement RFID system. We research RFID system on its impact in organizational structure and culture, and further compare the impact of adoptive RFID system enterprises and existing resources. We summarized our research findings as following :

1. Large-scale and solid financial enterprises usually take the initiative to collect information and understanding the innovative technologies such as the RFID system. If the technology can be widely applied in the company and bring greater benefits, the employees within the company will propose recommended plans. Therefore, usually early adopters of such technology are big firm companies.

2. Enterprises whom are considering implementing this innovative technology like RFID system, the first focus is its future benefit, followed by the costs and the other factors; if the assessments revealed that can significantly enhance corporate performance, even in the absence of precedent for reference, the enterprises will still try to implement and use this technology.

3. Because the use of innovative technology companies usually lack of precedent and experience for reference, therefore before they adopted, they will survey related examples and will compare the current operation status to improve the efficiency of the forecast evaluation. In the initial stage of introduce innovative technology for a company, increasing corporate performance brought by technology usually remains in forecast period and hard to specify prediction.

目錄
中文摘要 i
Abstract iii
誌謝詞 iv
目錄 v
表目錄 vii
圖目錄 viii
第一章 緒論 1
1.1 研究動機與背景 1
1.2 研究目的 2
1.3 研究流程 3
第二章　　文獻探討 5
2.1 RFID 系統與應用介紹 5
2.1.1 RFID系統組成 5
2.1.2 RFID系統的分類 6
2.1.3 RFID 系統的特性 9
2.2 創新的定義與其擴散 10
2.2.1創新 10
2.2.2影響創新的因素 12
2.2.3 創新的擴散 16
2.2.4影響創新擴散的因素 22
第三章　　研究方法 27
3.1 研究架構 27
3.2 研究方法 28
3.2.1 研究變數說明 28
3.2.2 研究方法 29
3.3 研究對象的選擇與資料收集、分析的方法 33
3.3.1 研究對象的選擇 33
3.3.2 資料收集的方法 34
3.3.3 資料分析的方法 34
第四章　　個案分析 36
4.1 公司簡介 36
4.1.1 中鋼公司簡介 36
4.2鋼鐵廠魚雷車和RFID系統功能、作業狀況、重要性簡介40
4.3RFID系統的擴散過程 45
4.3.1 認知階段 45
4.3.2 說服階段 46
4.3.3 決策階段 47
4.3.4 實行階段 47
4.3.5 確認階段 49
4.4 以影響創新的因素來分析RFID系統 50
4.5 以影響創新擴散的因素分析RFID系統 52
第五章 結論與建議 57
5.1 研究結果與討論 57
5.2 研究建議 58
5.3 研究限制 59
5.4 未來研究方向 59
參考文獻 60
中文部份 60
英文部份 62
附錄：訪談摘要 70
訪談摘要（一） 70
訪談摘要（二） 77

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