Responsive image
博碩士論文 etd-1013109-121637 詳細資訊
Title page for etd-1013109-121637
論文名稱
Title
臨床護理教師工作壓力、工作倦怠、專業承諾 及知覺組織支持之相關性研究
The Relationships among Job Stress, Burnout, Professional Commitment and Perceived Organizational Support of the Clinical Instructor
系所名稱
Department
畢業學年期
Year, semester
語文別
Language
學位類別
Degree
頁數
Number of pages
103
研究生
Author
指導教授
Advisor
召集委員
Convenor
口試委員
Advisory Committee
口試日期
Date of Exam
2009-10-05
繳交日期
Date of Submission
2009-10-13
關鍵字
Keywords
臨床護理教師、工作壓力、工作倦怠、專業承諾、知覺組織支持
Clinical instructor, Job Stress, Burnout, Professional Commitment, Perceived Organizational Support
統計
Statistics
本論文已被瀏覽 5698 次,被下載 0
The thesis/dissertation has been browsed 5698 times, has been downloaded 0 times.
中文摘要
近年來環境的變動使得臨床護理教師工作負荷遽增,工作負荷的增加易致工作壓力的產生,而過程中若無法調適則易導致工作倦怠的產生,專業承諾的改變。本研究就社會交換論之觀點,探討臨床護理教師工作壓力、工作倦怠、專業承諾、知覺組織支持之相關性,其研究假設如下:

H1:臨床護理教師工作壓力對專業承諾呈顯著負向影響。
H2:臨床護理教師工作壓力對工作倦怠呈顯著正向影響。
H3:臨床護理教師工作倦怠對專業承諾呈顯著負向影響。
H4:臨床護理教師的工作倦怠在工作壓力與專業承諾間具中介效果。
H5:臨床護理教師的知覺組織支持對工作倦怠及專業承諾具有調節效果。

本研究樣本為北、中、南之科技大學、技術學院、專科學校全年在外任職之臨床護理教師,並應用描述性統計、因素分析、信度檢定、差異分析、相關性分析、迴歸分析、層級迴歸分析等統計方法,驗證結果如下:

H1:臨床護理教師工作壓力對專業承諾呈顯著正向影響。
H2:臨床護理教師工作壓力對工作倦怠呈顯著正向影響。
H3:臨床護理教師工作倦怠對專業承諾部分呈顯著負向影響。
H4:臨床護理教師的工作倦怠在工作壓力與專業承諾間具部分中介效果。
H5:臨床護理教師的知覺組織支持對工作倦怠及專業承諾部分具有調節效果。

研究顯示,適當的工作壓力可提升臨床護理教師的專業承諾,而自尊層面影響最鉅;在工作倦怠部份,工作付出越多也越易出現工作倦怠之情形,且若臨床護理教師工作倦怠越高時,其情感及規範性承諾則越低;此外,在本研究中,工作壓力與專業承諾間具部分中介效果,而知覺組織支持對工作倦怠及專業承諾部分具有調節效果。
Abstract
Recently years, the nursing environment changed and increased heavy work loading to the clinical instructor, and caused clinical instructors to have job stress. At this transformed process, clinical instructors are easy to have the situation of burnout, and affected their professional commitment. This study is aimed to use the view of social exchange theory to discuss the relationship among job stress, burnout, professional commitment and perceived organizational support. The hypotheories are as below:
H1:Clinical instructors’ Job Stress negatively and significantly affected Professional Commitment.
H2:Clinical instructors’ Job Stress positively and significantly affected Burnout.
H3:Clinical instructors’ Burnout negatively and significantly affected Professional Commitment.
H4:Clinical instructors’ Burnout as an mediator positively and significantly affected to the relationship between Job Stress and Professional Commitment.
H5:Clinical instructors’ Perceived Organizational Support as the moderator positively and significantly affected to the relationship between Burnout and Professional Commitment.
The samples were collected from the clinical instructors who worked at Technology universities, Technical colleges, Junior colleges which located in north, central and south of Taiwan. And used the methods of descriptive statistic, factor analysis, reliability examination, difference analysis, relative analysis, regression analysis, hierarchical regression analysis, the results as below:
H1:Clinical instructors’ job stress negatively and significantly affected professional commitment.
H2:Clinical instructors’ job stress positively and significantly affected burnout.
H3:Clinical instructors’ burnout negatively and significantly affected partial professional commitment.
H4:Clinical instructors’ burnout as partial mediator positively and significantly affected to the relationship between job stress and professional commitment.
H5:Clinical instructors’ perceived organizational support as partial moderator positively and significantly affected to the relationship between burnout and professional commitment.
The finding is indicated that suitable job stress could raise clinical instructor’s professional commitment, especially on self-esteem; and heavy work loading increased clinical instructors’ burnout, especially for high burnout situation, their affective and normative commitment will be lower; Besides, in our study, Clinical instructors’ burnout as an partial mediator affected to the relationship between job stress and professional commitment, and their organizational support as a partial affected to the relationship between burnout and professional commitment.
目次 Table of Contents
第一章 緒論 1
第一節 研究背景與動機 1
第二節 研究目的 3
第三節 研究流程 3
第二章 文獻探討 4
第一節 社會交換論 4
第二節 工作壓力 8
第三節 工作倦怠 16
第四節 專業承諾 21
第五節 知覺組織支持 26
第三章 研究方法 30
第一節 研究架構與假設 30
第二節 研究變項操作性定義與衡量工具 31
第三節 研究對象與樣本特性分析 38
第四節 資料分析方法 44
第四章 分析結果與討論 46
第一節 描述性統計分析 46
第二節 個人屬性在各研究變項之差異性分析 48
第三節 Pearson相關分析 52
第四節 各研究變項之影響性分析 57
第五節 研究假設驗證結果 77
第五章 結論與建議 78
第一節 研究結果 78
第二節 研究限制與研究建議 81
第二節 後續研究建議 81
參考文獻 83
附錄 研究問卷 91
參考文獻 References
參考文獻
一、中文部分
巫影潭(2006),醫師休閒運動態度、參與行為及工作壓力之研究,國立體育學院體育推廣學系碩士論文。
周子敬、彭睦清(2005),國內大專院校教師工作壓力及工作滿足感模式,教育心理學報,36(3),201-219。
林碧莉、何美瑤、曾麗琦、呂桂雲(2005),衛生所護理人員工作壓力與專業承諾之研究,實証護理,1(2),132-138。
林信昌、臧國仁,(2000),新聞從業人員之工作倦怠現象-以台北市平面媒體路線記者為例,新聞學研究,63,91-135。
吳曲輝譯 (1992),(Turner, H. 原著),社會學理論的結構,臺北:桂冠。
吳宗立,林保豊(2003),國民小學教師工作壓力與組織承諾關係之研究,國教學報,15,193-230。
邱兆宏(2004),壓力與健康:整合分析與模式驗證之研究,高雄醫學大學行為科學研究所。
李新鄉(1993),國小教師教育專業承諾及相關因素之研究,國立政治大學教育研究所博士論文。
李佳怡(2000),知覺組織支援對員工工作態度影響之研究,國立中山大學人力資源管理研究所碩士論文。
崔來意(2000),高科技公司女性專業人員工作-家庭衝突、工作倦怠及離職意願關係之研究,國立中山大學人力資源管理研究所碩士論文。
沈儀芳(2004),國小身心障礙資源班教師工作壓力工作價值觀與專業承諾關係之研究,國立屏東師範學院國民教育研究所碩士論文。
塗淑琍(1992),臨床護理教師工作壓力、壓力反應、調適方法與職前訓練計劃相關性之研究,中臺醫專學報(7),187-217。
陳筱明(2003),臨床護理教師的角色、角色壓力、社會支持與組織承諾,國立中山大學人力資源管理研究所碩士論文。
陳素惠(2005),教師工作壓力探討,諮商與輔導,229,28-34。
陳端容(2005),工作組織社會心理特質與自評健康:比較DC與ERI工作壓力模式對醫師族群之適用性,台灣公共衛生雜誌,25(2),93-106。
姜定宇、鄭伯壎(2003),組織忠誠、組織承諾、及組織公民行為研究之回顧與前瞻,應用心理研究,19,175-209。
康純怡、林文郎(2001),教師工作壓力之探討,國立臺灣體育學院學報,9,
277-290。
張美倫(2002),台中中等學校教職員之組織支持知覺對組織承諾與變革認知影
響之探討,朝陽科技大學企業管理研究所碩士論文。
陸洛(1997),工作壓力之歷程:理論與研究的對話,中華心理衛生學刊,10(4),
19-51。
陸洛、高淑芳(1999),主管工作壓力的族群差異:個人背景、工作與職業因素,
中華心理衛生學刊,12(2),23-66。
陸洛、高旭繁、周 雲、蕭愛玲(2001),兩岸三地員工之工作壓力、控制信念、工作滿意及身心健康,中華心理衛生學刊,14,55-87。
陸洛, 李惠美, 謝天渝(2005),牙醫職業壓力與身心健康及職業倦怠之關係:以高雄市牙醫師為例,應用心理研究,27,59-80。
湯柏齡,陳永煌,諶立中(2002),工作壓力,中華職業醫學雜誌,9(2),145-147。
顏蜜(2004),護理人員專業承諾及工作風險認知與生涯發展、離職傾向關聯性
之研究-以某區域醫院為例,中原大學企業管理研究所碩士論文。

二、英文部分
Atkinson, J. M. (1988). Copying With Stress At Work. Wellingborough: Thorsons
Publishers Limited.
Aranya, N., & Ferris, K. R. (1984). Arexxamination of accountants’ organizational-
professional conflict. Accounting Review, 54, 1-15.
Beehr&Newman. (1978). Job stress, employee health,and organizational effectiviness: A facet analysis, model and literature review.Personnel Sychology,31, 665-699.
Blau, P. M. (1964). Exchange and power in social life. New York: Wiley.
Blau, G. J. (1985). The measurement and prediction of career commitment. Journal of Occupational Psychology, 58, 277-288.
Blau, G. J. (1986). Job involvement and organizational commitment as interactive predictors of tardiness and absenteeism. Journal of Management, 12, 577-584.
Blau, P. M. (1964). Exchange and power in social life. New York: Wiley.
Blau, P. M., & Scott, R. (1962). Formal organizations. San Francisco: Chandler Publishing Co.
Buchanan, B. (1974). Building organizational commitment: The socialization of managers in work organizations. Administrative Science Quarterly, 19, 533-546.
Brief, A. P., Schrler, R. S., & Vansell, M.(1981). Managing job stress. Boston: Little, Brown and Company.
Caplan, R. D., Cobb, S., French, J. R., Van Harrison, R., & Pinnean, S. R. (1975). Job demands and worker health: Main effects and and Occupational Differences. Washington, DC: U.S. Government Printing Office.
Clancy, J., & McVicar, A.(2002). Physiology and anatomy: A homeostatic approach, (2nd). Chapter 22: Stress, Arnold, London, 611-633.
Cooper, C. L., & Marshall, J. (1976). Occupational sources of stress: A review of the literature relating to coronary heart disease and mental ill health. Journal of Occupational Psychology, 49, 11-28.
Cooper, C.L. & Marshall, J. (1976).Occupational sources of stress:A review of the literature relating to cornary heart disease and mental health. Journal of Occupational Psychology, 49, 11-28.
Cooper, C. L. (1998). Theories of Organizational Stress. New York:Oxford University Press.
Cox T.(1978). Stress. Baltimore : University Park Press.
Davis, K. (1985). Human behavior at work: Organizational behavior. New York: McGraw-Hill.
Davis, K., & Newstrom, J. W. (1989). Human Behavior at Work:Organizational Behavior (8th ed.). New York: McGraw-Hill.
Edwards, J. R. (1993). Problems with the use of profiles similarity indices in the study of congruence in organizational research. Personnel Psychology, 46, 641-665.
Eisenberger, R., Cummings, J., Armeli, S., & Lynch, P. (1997). Perceived organizational support, discretionary treatment, and job satisfaction. Journal of Applied Psychology, 82(5), 812-820.
Eisenberger, R., Fasolo, P., & Davis-LaMastro, V. (1990). Perceived organizational support and employee diligence, commitment, and innovation. Journal of Applied Psychology, 75(1), 51-59.
Eisenberger, R., Huntington, R., Hutchison, S., & Sowa, D. (1986). Perceived organizational support. Journal of Applied Psychology, 71(3), 500-507.
Emerson, R. M. (1976). Social exchange theory, Annual Review of Sociology, (2), 335-362.
Eisenberger R., Rhoades, L., & Cameron, J. (1999). Does pay for performance increase or decrease perceived self-determination and intrinsic motivation? Journal of Personality and Social Psychology, 77(5), 1026-1040
Eisenberger, R., Armeli, S., Rexwinkel, B., Lynch, P., & Rhoades, L. (2001). Reciprocation of perceived organizational support. Journal of Applied Psychology, 86, 42-51
Guzzo, R. A., Noonan, K. A., & Elron, E.(1994). Expatriate managers and psychological contract. Journal of Applied Psychology, 79(4), 617-626.
Gouldner, A. W. (1960). The norm of reciprocity: A preliminary statement. American Sociological Review, 25, 161-178
Handy, C. (1997). Inside organization- 21 ideals for managers, BBC Books.
Hinds, P. S., Burgess, P., Leon, J., McCormick, H. J., & Stitch, L. (1985). Self- identified Stressors in the role of nursing faculty. Journal of Nursing Education, 24(2), 63-68.
Homans, G. C. (1961). Social behavior:Its elementary forms. New York: Hacourt, Brace & World.
Jex, S. M. (1998). Stress and job performance : Theory, research, and implications for managerial practice. Thousand Oaks, CA.:Sage Publications.
Karasek, R. (1996). Job strain and the prevalence and outcome of coronary artery disease. Circulation, 94(5), 1140-1141.
Karasek, R., Brisson, C., Kawakami, N., Houtman, I., Bongers, P., & Amick, B. (1998). The Job Content Que stionnaire (JCQ): An instrument for internationally comparative assessments of psychosocial job characteristics. J of Occup Health Psychol, 3(4), 322-355.
Karlsson, B., Knutsson, A., & Lindahl, B. (2001). Is there an association between shift work and having a metabolic syndrome. Results from a population based study of 27,485 people. Occup Environ Med, 58(11), 747-752.
Kyiacou, C. & Sutcliffe. (1978). Model of teacher stress. Educational Studies, 4, 4-6.
Kyriacou, C., & Chien, P. Y. (2004). Teacher stress in taiwanese primary Schools. Journal of Educational Enquiry, 5(2), 86-104.
Malinowski, B., A. (1994). Scientific theory of culture, Chapel Hill NC:University of North California Press.
Maslach, C., Schaufeli, W.B. & Leiter, M.P. (2001). Job burnout. Annual Review of Psychology, 52, 397-422.
Maslach, C., Jackson, S.E., & Leiter, M.P.(1996). Maslach burnout inventory manual (3rd ed.). Palo Alto, CA: Consulting Psychologists Press.
Maslow, A. H. (1954). Motivation and personality. New York: Harper & Brothers Pub, pp.146-150.
Mayer, J. D., & Cobb, C. D. (2000). Educational policy on emotional intelligence: Does it make sense? Educational Psychology Review, 12(2), 163-183.
Mayer, J. D., & Salovey, P. (1993). The intelligence of emotional intelligence. Intelligence, 17(4), 433-442.
Mayer, J. D., & Salovey, P. (1995). Emotional intelligence and the construction and regulation of feelings. Applied & Preventive Psychology, 4(3), 197-208.
Mayer, J. D., & Salovey, P. (1997). What is emotional intelligence? In P. Salovey & D. J. Sluyter (Eds.). Emotional Development and Emotional Intelligence: Educational implications, (pp.3-11). New York: Basic books.
Mayer, J. D., Caruso, D. R., & Salovey, P. (2000). Emotional intelligence meets traditional standards for an intelligence. Intelligence, 27(4), 267-298.
Mayer, J. D., Dipaolo, M. T., & Salovey, P. (1990). Perceiving affective content in ambiguous visual stimuli: A component of emotional intelligence. Journal of Personality Assessment, 54, 772-781.
Mayer, J. D., Salovey, P., & Caruso, D. R. (1999). MSCEIT Item Booklet (Research Version 1.1). Toronto: Multi-Health Systems.
Meyers, C. A., Albitar, M., & Estey, E. (2005). Cognitive impairment, fatigue, and cytokine levels in patients with acute myelogenous leukemia or myelodysplastic syndrome. Cancer, 104(4), 788-793.
Michie, S., Dormandy, E., & Marteau, T. M. (2002). The multi-dimensional measure of informed choice: A validation study. Patient Education and Counseling, 48, 87-91.
Moracco, J. C.,& Mcfadden, H. (1982). The Counselor’s role in reducing teacher stress.The Personnel and Guidance Journal, May,549-552.
Pines, A. M. (1993). Burnout. In L. Goldberger & S. Breznitz (Eds). Handbook of Stress: Theoretical and Clinical Aspects. New York: Free Press.
Porter, L. W., Steers, R. M., Mowday, R. T., & Boulian, P. V. (1974). Organizational commitment, job satisfaction, and turnover among psychiatric technicians. Journal of Applied Psychology, 59, 603-609.
Porter, M. (1985). Competitive advantage. New York: Free Press.
Ritzer, G., & Trice, H. M. (1969). An empirical study of Howard Becker’s side-bet theory. Social Forces, 47, 475-479.
Saks, A., & Ashforth, B. (1997). Organizational socialization: Making sense of the past and present as a prologue for the future. Journal of Vocational Behavior, 51, 234-279.
Selye, H. (1976). The stress of life. New York, McGraw-Hill.
Siegrist, J. (1996). Adverse Health Effects of high-effort/low-reward conditions. Journal of Occupational Health Psychology, 1, 27-41.
Siegrist, J., Peter, R., Junge, A., Cremer, P., & Seidel, D. (1990). Low status control, high effort at work and ischemic heart disease: prospective evidence from blue-collar men. Soc Sci Med, 31(10), 1127-1134.
Siegrist, J., & Junge, A. (1990). Measuring the social dimension of subjective health in chronic illness. Psychother Psychosom, 54(2-3), 90-98.
Siegrist, J. (1996). Adverse health effects of high-effort/low-reward conditions. J Occup Health Psychol, 1(1), 27-41
Siegrist, J. & Peter, R. (2000). The effort-reward imbalance model. Occupational Medicine, 15(1), 83-87.
Strader, M. K. (1985). Malpractice and nurse educators: Defining legal esponsibilities. Journal of Nursing Education, 24(9), 363-367.
Taylor, L. E. (1988). Professional commitment: The influence of the process socialization and professionalization and selected socio-demographic factors in Canadian social work. Personnel Psychology, 41, 34-49
Turner, J. H. (1986). The Structure of Sociological Theory, Chicago:The Dorsey
Press.
Witt, L. A. (1991). Exchange ideology as a moderator of job attitudes-organizational citizenship behaviors relationships. Journal of Applied Social Psychology, 21, 1490-1501.
電子全文 Fulltext
本電子全文僅授權使用者為學術研究之目的,進行個人非營利性質之檢索、閱讀、列印。請遵守中華民國著作權法之相關規定,切勿任意重製、散佈、改作、轉貼、播送,以免觸法。
論文使用權限 Thesis access permission:校內校外均不公開 not available
開放時間 Available:
校內 Campus:永不公開 not available
校外 Off-campus:永不公開 not available

您的 IP(校外) 位址是 52.54.103.76
論文開放下載的時間是 校外不公開

Your IP address is 52.54.103.76
This thesis will be available to you on Indicate off-campus access is not available.

紙本論文 Printed copies
紙本論文的公開資訊在102學年度以後相對較為完整。如果需要查詢101學年度以前的紙本論文公開資訊,請聯繫圖資處紙本論文服務櫃台。如有不便之處敬請見諒。
開放時間 available 已公開 available

QR Code