由於環境的「不確定性」及資源的「稀少性」，會使員工的組織政治知覺增加，也會影響到員工的態度及行為。本研究依循Ferris et al.（2002）所提出的組織政治知覺修正模型，探討組織政治知覺、組織公民行為、組織犬儒主義之間的關係，並進一步驗證組織犬儒主義於組織政治知覺對組織公民行為間的中介效果。
　　本研究使用2008年組織政治知覺研究團隊何金銘博士等成員，整合組織政治知覺修正模型之35題項量表，以台灣地區九大類40個機關之成員為研究對象，透過問卷調查法共回收1,890份之有效問卷，進一步運用結構方程式模型（structural equation modeling, SEM）來驗證各研究構念的影響關係。研究將組織政治知覺歸併為三個構面，分別為一般政治行為、保持沉默靜待好處及薪資與升遷政策，主要研究結果發現如下：
　　1.「薪資與升遷政策」對「組織公民行為」具有顯著的負向影響。
　　2.「組織政治知覺」對「組織犬儒主義」具有顯著的正向影響。
　　3.「組織犬儒主義」對「組織公民行為」具有顯著的負向影響。
　　4.「組織政治知覺」會透過「組織犬儒主義」之中介效果，影響「組織公民行為」。
　　本研究並針對實證分析結果提出相應之管理對策。

The employee’s perceptions of organizational politics will increase due to the “uncertainty” of environment and “scarcity” of resources. It will also affect employee’s attitude and behavior. This study is based on the revision model of Perceptions of Organizational Politics (POP) proposed by Ferris et al. (2002). We investigate the relationship between the perceptions of organizational politics, the organizational citizenship behavior, and the organizational cynicism. Finally we further confirm the mediating effects of organizational cynicism.
This study used the scales of 35 items collected by Dr. Chin-ming Ho and the other members of the last research team of POP in 2008. The research is based on the revision model of POP and questionnaire survey. The sample consisted of 1,890 employee selected from 40 organizations covering 9 industrial sectors in Taiwan. We further use of the structural equation modeling (SEM) to measure the relationship amongst the constructs. The perceptions of organizational politics have been reduced to three factors: general political behavior, going along to get ahead and pay and promotion policies. The major results of this study are as fallowing:
1.The pay and promotion policies had negative effect on the organizational citizenship behavior.
2.The perceptions of organizational politics had positive effect on the organizational cynicism.
3.The organizational cynicism had negative effect on the organizational citizenship behavior.
4.The perceptions of organizational politics had an indirect negative effect, through the mediating effects of organizational cynicism, in the organizational citizenship behavior.

論文審定書 I
誌謝辭 II
論文摘要 III
目　錄 V
表目錄 VI
圖目錄 VII
第一章　緒論 1
第一節　研究動機 1
第二節　研究目的 4
第三節　研究流程 5
第二章　文獻探討 6
第一節　組織政治知覺之定義及相關研究 6
第二節　組織公民行為之定義及相關研究 18
第三節　組織犬儒主義之定義及相關研究 26
第四節　各研究變項關係之推導 40
第三章　研究方法 44
第一節　研究架構 44
第二節　研究假設 45
第三節　研究變項操作性定義與衡量工具 46
第四節　研究對象 50
第五節　資料分析方法 51
第四章　實證分析 57
第一節　樣本描述性統計分析 57
第二節　量表之信效度分析 59
第三節　各研究變項之相關分析 64
第四節　結構方程式模型分析 65
第五節　研究假設檢定結果 71
第五章　結論與建議 76
第一節　研究結論 76
第二節　研究建議 78
第三節　研究限制 81
參考文獻 83
附錄一：研究樣本 91
附錄二：研究問卷 114

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