Responsive image
博碩士論文 etd-1129114-132511 詳細資訊
Title page for etd-1129114-132511
論文名稱
Title
隱「隱」作祟:隱私管理對社群用戶持續使用之影響
Privacy Matters!The Effects of Privacy Management on Continuous Use of Facebook
系所名稱
Department
畢業學年期
Year, semester
語文別
Language
學位類別
Degree
頁數
Number of pages
83
研究生
Author
指導教授
Advisor
召集委員
Convenor
口試委員
Advisory Committee
口試日期
Date of Exam
2014-07-01
繳交日期
Date of Submission
2014-12-29
關鍵字
Keywords
社群網站、外向性、經驗開放性、自戀、自我揭露、隱私管理、轉換意圖
social networking sites, extraversion, openness to experience, narcissism, self-disclosure, CPM, switching intention
統計
Statistics
本論文已被瀏覽 5680 次,被下載 190
The thesis/dissertation has been browsed 5680 times, has been downloaded 190 times.
中文摘要
你是否躊躇地腳踏兩社群呢?隨著網際網路普及,使用社群網站進行社交互動已變成許多人每天的例行工作。Facebook好友組成多元,舉凡朋友、親戚、師長和父母都可能成為Facebook朋友圈上的一員,形成重疊且複雜的互動關係,而當不同生活圈的人一同出現在Facebook上時,使用者可能開始顧慮所發布的資訊是否適合每位朋友觀看,久而久之,可能降低其在Facebook上的自我揭露意願,但為維繫社交關係的親密性,使用者可能轉為尋求其他社群網站進行揭露,故本研究從此現象出發,並以傳播隱私管理理論的觀點進一步解釋不同人格特質於Facebook上的自我揭露程度,以及後續的社群使用行為。

本研究採便利抽樣,並透過網路問卷蒐集506位Facebook之用戶樣本,資料分析採兩步驟最小平方法以及線性迴歸法進行假說檢定。研究結果發現,不同人格特質之社群用戶於自我揭露三向度中存有細微差異,此外,外向性與自戀特質者擁有較高的隱私管理程度,經驗開放性則反之;高外向性、經驗開放性與自戀者,對既有社群以外之社交平台接受度較高。而社群用戶的隱私管理程度與資訊揭露情形皆呈正相關,進一步降低用戶之社群轉換意圖,說明當用戶在既有社群擁有一套良好的隱私管理準則時,能使其自我揭露程度提升,進而降低使用其他社群網站之意願。
Abstract
With the advance of internet, it’s a daily routine that many people utilize social networking sites to communicate with their friends. The formation of friend list on Facebook is various, including classmates, colleagues, teachers, relatives and parents. Hence, the interaction on Facebook has become more overlapping and complicated. Furthermore, users will misgive whether their posts are suitable for all friends on Facebook or not. As time passes, users will decrease their frequencies of self-disclosure on Facebook. However, in order to maintain the intimacy of social relationship, users maybe look for other social networking sites to disclose themselves. Based on this phenomenon, the author refers Communication privacy management theory (CPM) to justify the extent of self-disclosure of different personalities and their continuous use.

This study conducted convenience sampling and collected 506 samples of Facebook users through online survey. The author employs two-stage least squares (2SLS) and linear regression to analyze data and testify hypotheses. The results reveal the following things. (1) Facebook users of distinct personalities have differences on three dimensions of self-disclosure. (2) Extroverts and narcissists have higher level of privacy management. On the other hand, users of high openness to experience have lower level of privacy management. (3) Extroverts, narcissists and users of high openness to experience have higher willingness to employ other social networking sites. (4) The level of privacy management have positive correlation with self-disclosure. Therefore, the users’ switching intention will be decreased.

The phenomenon reveals that the extent of self-disclosure will be enhanced when users possess a well-organized set of privacy management rules. Moreover, these users will reduce their willingness to utilize other social networking sites.
目次 Table of Contents
審定書 i
誌謝 ii
摘要 iii
Abstract iv
目錄 vi
表目錄 vii
圖目錄 ix

第一章 緒論 1
第一節 研究背景 1
第二節 研究動機 3
第三節 研究目的 4
第四節 研究問題 5

第二章 文獻探討 6
第一節 自我揭露 6
第二節 傳播隱私管理理論 14
第三節 轉換意圖 21

第三章 研究方法 25
第一節 研究架構 25
第二節 研究工具 26
第三節 研究流程 26
第四節 衡量題項 29
第五節 資料分析方法 31

第四章 資料分析 32
第一節 正式問卷結果與分析 32

第五章 結論與建議 48
第一節 研究結論與討論 48
第二節 研究意涵 52
第三節 研究限制與未來建議 55

參考文獻 57
附錄 正式施測問卷 68
參考文獻 References
【中文部分】
《2013年3月Facebook利用者数》(2013)。取自 http://www.cereja.co.jp/press_release20130408.pdf
〈2013年台灣100大網站揭曉 Facebook連續三年奪冠、 社群類進榜最多、線上娛樂類黏度驚人!〉(2013 年 3 月)。《數位時代》。取自 http://www.bnext.com.tw/article/view/id/26755
吳明隆(2007)。《SPSS統計應用學習實務:問卷分析與應用統計》。台北:易習。
張紹勳(2004)。《研究方法》。台中:滄海。

【英文部分】
Altman, I., & Taylor, D. A. (1973). Social penetration: The development of interpersonal relationships. Oxford, UK: Holt, Rinehart & Winston.
Ames, D. R., Rose, P., & Anderson, C. P. (2006). The NPI-16 as a short measure of narcissism. Journal of Research in Personality, 40(4), 440-450.
Amichai-Hamburger, Y., & Vinitzky, G. (2010). Social network use and personality. Computers in Human Behavior, 26(6), 1289-1295.
Archer, J. L. (1980). Self-disclosure. In D. Wegner & R. Vallacher (Eds.), The self in social psychology (pp. 183–204). London, UK: Oxford University Press.
Aviram, I., & Amichai-Hamburger, Y. (2005). Online infidelity: Aspects of dyadic satisfaction, self-disclosure, and narcissism. Journal of Computer-Mediated Communication, 10, article 1.
Bateman, P. J., Pike, J. C., & Butler, B. S. (2011). To disclose or not: publicness in social networking sites. Information Technology & People, 24(1), 78-100.
Bazarova, N. N. (2012). Contents and contexts: disclosure perceptions on facebook. Proceedings of the ACM 2012 conference on Computer Supported Cooperative Work, 369-372.
Bergman, S. M., Fearrington, M. E., Davenport, S. W., & Bergman, J. Z. (2011). Millennials, narcissism, and social networking: What narcissists do on social networking sites and why. Personality and Individual Differences, 50(5), 706-711.
Bibby, P. A. (2008). Dispositional factors in the use of social networking sites: Findings and implications for social computing research. In Yang, C.C., Chen, H., Chau, M., Chang, K., Lang, S.-D., Chen, P., Hsieh, R., Zeng, D., Wang, F.-Y., Carley, K.M., Mao, W., Zhan, J. (Eds.), Intelligence and Security Informatics (pp. 392-400). Berlin, Germany: Springer.
Boyd, D. (2007). Why youth (heart) social network sites: The role of networked publics in teenage social life. In D. Buckingham (Eds.), Youth, Identity, and Digital Media (pp. 119-142). Cambridge, MA: MIT Press.
Brandimarte, L., Acquisti, A., & Loewenstein, G. (2013). Misplaced confidences privacy and the control paradox. Social Psychological and Personality Science, 4(3), 340-347.
Buffardi, L. E., & Campbell, W. K. (2008). Narcissism and social networking web sites. Personality and social psychology bulletin, 34(10), 1303-1314.
Campbell, W. K., & Foster, J. D. (2007). The narcissistic self: Background, an extended agency model, and ongoing controversies. In C. Sedikides & S. J. Spencer (Eds.), The self (pp. 115-138). Hove, UK: Psychology Press.
Cannarella, J., & Spechler, J. A. (2014). Epidemiological modeling of online social network dynamics. arXiv preprint arXiv:1401.4208.
Carpenter, C. J. (2012). Narcissism on Facebook: Self-promotional and anti-social behavior. Personality and individual differences, 52(4), 482-486.
Chen, J., Ping, W., Xu, Y., & Tan, B. C. (2009). Am I afraid of my peers? Understanding the antecedents of information privacy concerns in the online social context. Paper presented at the International Conference on Information Systems, Phoenix, Arizona.
Child, J. T., & Westermann, D. A. (2013). Let's Be Facebook Friends: Exploring Parental Facebook Friend Requests from a Communication Privacy Management (CPM) Perspective. Journal of Family Communication, 13(1), 46-59.
Child, J. T., Haridakis, P. M., & Petronio, S. (2012). Blogging privacy rule orientations, privacy management, and content deletion practices: The variability of online privacy management activity at different stages of social media use. Computers in Human behavior, 28(5), 1859-1872.
Child, J. T., Pearson, J. C., & Petronio, S. (2009). Blogging, communication, and privacy management: Development of the blogging privacy management measure. Journal of the American Society for Information Science and Technology, 60(10), 2079-2094.
Christofides, E., Muise, A., & Desmarais, S. (2009). Information disclosure and control on Facebook: are they two sides of the same coin or two different processes?. CyberPsychology & Behavior, 12(3), 341-345.
Clay, K. (2013, October 19). Facebook Is Losing Teens, And New Privacy Settings Won't Bring Them Back. Forbes. Retrieved from http://www.slate.com
Cooper, D. R., & Schindler, P. S. (2011). Business research methods (3rd ed.). New York, NY: Oxford University Press.
Correa, T., Hinsley, A. W., & De Zuniga, H. G. (2010). Who interacts on the Web?: The intersection of users’ personality and social media use. Computers in Human Behavior, 26(2), 247-253.
Costa, P. T., & MacCrae, R. R. (1992). Revised NEO Personality Inventory (NEO PI-R) and NEO Five-Factor Inventory (NEO FFI). Odessa, FL: Psychological Assessment Resources.
Courtney Walton, S., & Rice, R. E. (2013). Mediated disclosure on Twitter: The roles of gender and identity in boundary impermeability, valence, disclosure, and stage. Computers in Human Behavior, 29(4), 1465-1474.
Davenport, S. W., Bergman, S. M., Bergman, J. Z., & Fearrington, M. E. (2014). Twitter versus Facebook: Exploring the role of narcissism in the motives and usage of different social media platforms. Computers in Human Behavior, 32, 212-220.
Devaraj, S., Easley, R. F., & Crant, J. M. (2008). Research note-how does personality matter? Relating the five-factor model to technology acceptance and use. Information Systems Research, 19(1), 93-105.
Duggan, M., & Smith A. (2013). Social Media Update 2013: 42% of online adults use multiple social networking sites, but Facebook remains the platform of choice. Retrieved from Pew Research Center Web site http://www.pewinternet.org
Ellison, N. B. (2007). Social network sites: Definition, history, and scholarship. Journal of Computer‐Mediated Communication, 13(1), 210-230.
Ellison, N. B., Steinfield, C., & Lampe, C. (2007). The benefits of Facebook “friends:” Social capital and college students’ use of online social network sites. Journal of Computer‐Mediated Communication, 12(4), 1143-1168.
Facebook Statistics. (2014). Web site: http://www.statisticbrain.com/facebook-statistics/
Fogel, J., & Nehmad, E. (2009). Internet social network communities: Risk taking, trust, and privacy concerns. Computers in Human Behavior, 25(1), 153-160.
Govani, T. & Pashley, H. (2005). Student Awareness of the Privacy Implications When Using Facebook. Draft.
Greene, K., Derlega, V. J., Yep, G. A., & Petronio, S. (2003). Privacy and disclosure of HIV in interpersonal relationships: A sourcebook for researchers and practitioners. Mahwah, NJ: Lawrence Erlbaum Associates.
Griffin, E. A. (2012). A first look at communication theory (8th ed.). Boston, MA: McGraw-Hill.
Gritzalis, D., Kandias, M., Stavrou, V., & Mitrou, L. (2014). History of Information: The case of Privacy and Security in Social Media. Proceedings of the History of Information Conference.
Guadagno, R. E., Okdie, B. M., & Eno, C. A. (2008). Who blogs? Personality predictors of blogging. Computers in Human Behavior, 24(5), 1993-2004.
Gupta, A., Su, B. C., & Walter, Z. (2004). An empirical study of consumer switching from traditional to electronic channels: A purchase-decision process perspective. International Journal of Electronic Commerce, 8(3), 131-161.
Halevi, T., Lewis, J., & Memon, N. (2013). Phishing, Personality Traits and Facebook. arXiv preprint arXiv:1301.7643.
Hess, A. (2013, May 22). Teenagers Hate Facebook, but They're Not Logging Off. Slate. Retrieved from http://www.slate.com
Hollenbaugh, E. E. (2010). Personal journal bloggers: Profiles of disclosiveness. Computers in Human Behavior, 26(6), 1657-1666.
Hollenbaugh, E. E., & Ferris, A. L. (2014). Facebook self-disclosure: Examining the role of traits, social cohesion, and motives. Computers in Human Behavior,30, 50-58.
Hsieh, Y. C., Hsieh, J. K., & Yi-Chu, F. (2011). Switching between social media: The role of motivation and cost. International Proceedings of Economics Development & Research, 22, 92-96.
Jiang, L., Bazarova, N. N., & Hancock, J. T. (2011). The Disclosure–Intimacy Link in Computer‐Mediated Communication: An Attributional Extension of the Hyperpersonal Model. Human Communication Research, 37(1), 58-77.
Johnson, M., Egelman, S., & Bellovin, S. M. (2012, July). Facebook and privacy: it's complicated. In Proceedings of the eighth symposium on usable privacy and security (p. 9). ACM.
Joinson, A. N. (2001). Self‐disclosure in computer‐mediated communication: The role of self‐awareness and visual anonymity. European Journal of Social Psychology, 31(2), 177-192.
Joinson, A. N., & Paine, C. B. (2007). Self-disclosure, privacy and the Internet. In A. N. Joinson, K. Y. A. McKenna, T. Postmes, & U-D. Reips (Eds.), Oxford Handbook of Internet Psychology (pp. 237-252). Oxford, UK: Oxford University Press.
Joinson, A. N., Reips, U. D., Buchanan, T., & Schofield, C. B. P. (2010). Privacy, trust, and self-disclosure online. Human–Computer Interaction, 25(1), 1-24.
Junglas, I. A., Johnson, N. A., & Spitzmüller, C. (2008). Personality traits and concern for privacy: an empirical study in the context of location-based services. European Journal of Information Systems, 17(4), 387-402.
Kanter, M., Afifi, T., & Robbins, S. (2012). The Impact of Parents “Friending” Their Young Adult Child on Facebook on Perceptions of Parental Privacy Invasions and Parent–Child Relationship Quality. Journal of Communication, 62(5), 900-917.
Karp, R. (2013, August 11). I'm 13 and None of My Friends Use Facebook. Mashable. Retrieved from http://mashable.com
Kerlinger, F. N. (1973). Foundations of Behavioral Research. New York, NY: Holt, Rinehart & Winston.
Kim, G., Shin, B., & Lee, H. G. (2006, January). Dynamics of Portal Email Switching: Attractive Alternatives and Switching Costs. Paper presented at the annual meeting of the PACIS, Kuala Lumpur, Malaysia.
Ledbetter, A. M., Mazer, J. P., DeGroot, J. M., Meyer, K. R., Mao, Y., & Swafford, B. (2011). Attitudes toward online social connection and self-disclosure as predictors of Facebook communication and relational closeness. Communication Research, 38(1), 27-53.
Leung, L. (2002). Loneliness, self-disclosure, and ICQ (" I Seek You") use. CyberPsychology & Behavior, 5(3), 241-251.
Li, H., Sarathy, R., & Xu, H. (2011). The role of affect and cognition on online consumers' decision to disclose personal information to unfamiliar online vendors. Decision Support Systems, 51(3), 434-445.
Liu, F., & Xiao, B. (2013). A Theoretical Model and Empirical Investigation of Social Networking Site Users’ Switching Intention. Paper presented at Pacific Asia Conference on Information Systems, Jeju Island, Korea.
Madden, M., Lenhart, A., Cortesi, S., Gasser, U., Duggan, M., Smith, A., & Beaton M. (2013). Teens, Social Media, and Privacy. Retrieved from Pew Research Center Web site http://www.pewinternet.org
Mazer, J. P., Murphy, R. E., & Simonds, C. J. (2007). I'll see you on “Facebook”: The effects of computer-mediated teacher self-disclosure on student motivation, affective learning, and classroom climate. Communication Education, 56(1), 1-17.
McKenna, K. Y., & Bargh, J. A. (2000). Plan 9 from cyberspace: The implications of the Internet for personality and social psychology. Personality and social psychology review, 4(1), 57-75.
McKenna, K. Y., Green, A. S., & Gleason, M. E. (2002). Relationship formation on the Internet: What’s the big attraction?. Journal of social issues, 58(1), 9-31.
McKinney, B. C., Kelly, L., & Duran, R. L. (2012). Narcissism or openness? College students’ use of Facebook and Twitter. Communication Research Reports, 29(2), 108-118.
Mehdizadeh, S. (2010). Self-presentation 2.0: Narcissism and self-esteem on Facebook. Cyberpsychology, Behavior, and Social Networking, 13(4), 357-364.
Moore, K., & McElroy, J. C. (2012). The influence of personality on Facebook usage, wall postings, and regret. Computers in Human Behavior, 28(1), 267-274.
Mount, M. K. (2005). Exploring the role of self-disclosure and playfulness in adult attachment relationships. Unpublished doctoral dissertation, Digital Repository at the University of Maryland.
Nunnally, J. C. (1978). Psychometric theory (2nd ed.) New York: McGraw-Hill.
Ong, E. Y., Ang, R. P., Ho, J., Lim, J. C., Goh, D. H., Lee, C. S., & Chua, A. Y. (2011). Narcissism, extraversion and adolescents’ self-presentation on Facebook. Personality and Individual Differences, 50(2), 180-185.
Orr, E. S., Sisic, M., Ross, C., Simmering, M. G., Arseneault, J. M., & Orr, R. R. (2009). The influence of shyness on the use of Facebook in an undergraduate sample. CyberPsychology & Behavior, 12(3), 337-340.
Park, N., Jin, B., & Annie Jin, S. A. (2011). Effects of self-disclosure on relational intimacy in Facebook. Computers in Human Behavior, 27(5), 1974-1983.
Parks, M. R., & Floyd, K. (1996). Making Friends in Cyberspace. Journal of Communication, 46(1), 80-97.
Penney, L. M., & Spector, P. E. (2002). Narcissism and counterproductive work behavior: Do bigger egos mean bigger problems? International Journal of Selection and Assessment, 10, 126–134.
Petronio, S. (1991). Communication boundary management: A theoretical model of managing disclosure of private information between marital couples. Communication Theory, 1(4), 311-335.
Petronio, S. (2002). Boundaries of privacy: Dialectics of disclosure. New York, NY: State University of New York Press.
Petronio, S. (2010). Communication privacy management theory: What do we know about family privacy regulation? Journal of Family Theory & Review, 2(3), 175-196.
Petronio, S. (2013). Brief Status Report on Communication Privacy Management Theory. Journal of Family Communication, 13(1), 6-14.
Petronio, S., Helft, P. R., & Child, J. T. (2013). A case of error disclosure: a communication privacy management analysis. Journal of Public Health Research, 2(3)
Quercia, D., Las Casas, D. B., Pesce, J. P., Stillwell, D., Kosinski, M., Almeida, V., & Crowcroft, J. (2012). Facebook and Privacy: The Balancing Act of Personality, Gender, and Relationship Currency. Proceedings of the sixth International Conference on Weblogs and Social Media, 306-313.
Raskin, R., & Terry, H. (1988). A principal-components analysis of the narcissistic personality inventory and further evidence of its construct validity. Journal of personality and social psychology, 54(5), 890-902.
Ross, C., Orr, E. S., Sisic, M., Arseneault, J. M., Simmering, M. G., & Orr, R. R. (2009). Personality and motivations associated with Facebook use. Computers in Human Behavior, 25(2), 578-586.
Ryan, T., & Xenos, S. (2011). Who uses Facebook? An investigation into the relationship between the Big Five, shyness, narcissism, loneliness, and Facebook usage. Computers in Human Behavior, 27(5), 1658-1664.
Seidman, G. (2013). Self-presentation and belonging on Facebook: How personality influences social media use and motivations. Personality and Individual Differences, 54(3), 402-407.
Shin, D. H., & Kim, W. Y. (2008). Forecasting customer switching intention in mobile service: An exploratory study of predictive factors in mobile number portability. Technological Forecasting and Social Change, 75(6), 854-874.
Social Network Users Worldwide, 2012-2017. (2013). Retrieved from eMarketer Web site http://www.emarketer.com/
Stieger, S., Burger, C., Bohn, M., & Voracek, M. (2013). Who commits virtual identity suicide? Differences in privacy concerns, Internet addiction, and personality between facebook users and quitters. Cyberpsychology, Behavior, and Social Networking, 16(9), 629-634.
Stutzman, F., & Kramer-Duffield, J. (2010). Friends only: examining a privacy-enhancing behavior in facebook. Proceedings of the SIGCHI Conference on Human Factors in Computing Systems, 1553-1562.
Taddei, S., & Contena, B. (2013). Privacy, trust and control: Which relationships with online self-disclosure?. Computers in Human Behavior, 29(3), 821-826.
Tate, R. (2013, November 13). Why Facebook Would Pay $3 Billion for Snapchat (And Why It Shouldn’t). WIRED. Retrieved from http://www.wired.com
Tidwell, L. C., & Walther, J. B. (2002). Computer‐mediated communication effects on disclosure, impressions, and interpersonal evaluations: Getting to know one another a bit at a time. Human Communication Research, 28(3), 317-348.
Tsai, J. Y., Egelman, S., Cranor, L., & Acquisti, A. (2011). The effect of online privacy information on purchasing behavior: An experimental study. Information Systems Research, 22(2), 254-268.
Vazire, S., Naumann, L. P., Rentfrow, P. J., & Gosling, S. D. (2008). Portrait of a narcissist: Manifestations of narcissism in physical appearance. Journal of Research in Personality, 42(6), 1439-1447.
Walther, J. B. (1992). Interpersonal Effects in Computer-Mediated Interaction A Relational Perspective. Communication research, 19(1), 52-90.
Wang, S. S. (2013). “I Share, Therefore I Am”: Personality Traits, Life Satisfaction, and Facebook Check-Ins. Cyberpsychology, Behavior, and Social Networking, 16(12), 870-877.
Wang, S. S., & Stefanone, M. A. (2013). Showing Off? Human Mobility and the Interplay of Traits, Self-Disclosure, and Facebook Check-Ins. Social Science Computer Review, 31(4), 437-457.
Waters, S., & Ackerman, J. (2011). Exploring privacy management on Facebook: Motivations and perceived consequences of voluntary disclosure. Journal of Computer‐Mediated Communication, 17(1), 101-115.
Wells, J. W., & Kline, W. B. (1987). Self-disclosure of homosexual orientation. The Journal of social psychology, 127(2), 191-197.
Wheeless, L. R. (1978). A follow‐up study of the relationships among trust, disclosure, and interpersonal solidarity. Human Communication Research, 4(2), 143-157.
Wheeless, L. R., & Grotz, J. (1976). Conceptualization and measurement of reported self‐disclosure. Human Communication Research, 2(4), 338-346.
Xu, F., Michael, K., & Chen, X. (2013). Factors affecting privacy disclosure on social network sites: an integrated model. Electronic Commerce Research, 13(2), 151-168.
Zengyan, C., Yinping, Y., & Lim, J. (2009, January). Cyber migration: An empirical investigation on factors that affect users' switch intentions in social networking sites. Paper presented at the annual meeting of the Hawaii International Conference on System Sciences, Waikoloa, HI.
電子全文 Fulltext
本電子全文僅授權使用者為學術研究之目的,進行個人非營利性質之檢索、閱讀、列印。請遵守中華民國著作權法之相關規定,切勿任意重製、散佈、改作、轉貼、播送,以免觸法。
論文使用權限 Thesis access permission:自定論文開放時間 user define
開放時間 Available:
校內 Campus: 已公開 available
校外 Off-campus: 已公開 available


紙本論文 Printed copies
紙本論文的公開資訊在102學年度以後相對較為完整。如果需要查詢101學年度以前的紙本論文公開資訊,請聯繫圖資處紙本論文服務櫃台。如有不便之處敬請見諒。
開放時間 available 已公開 available

QR Code