政治行為存在於組織中已是不可避免之事實，而許多涉及升遷、薪資等人力資源決策議題，皆受到組織政治知覺的影響。當組織成員知覺到因政治行為的運行對其升遷與薪酬反應出的結果與心中預期產生落差時，即可能會對其工作態度產生負面的衝擊。近年來，學術界對於組織政治知覺與其後果變項之負面影響調節效果研究，不單僅以客觀的「環境」因素進行探討，而興起以主觀的「個人」因素進行相關的研究。故本研究之目的在於瞭解當組織成員知覺到組織內存在政治行為時，對其工作壓力有何影響，並探討「A型人格」、「內外控傾向」、「瞭解」與「控制」等干擾變項對於組織政治知覺與工作壓力的負面影響是否具有調節、疏緩之效。
本研究乃以國內四家金融機構為實證研究對象，共蒐集280份有效問卷。使用因素分析、信度分析、相關分析、迴歸分析、層級迴歸分析等方法對變數進行研究。經實證分析發現：組織政治知覺對工作壓力確會造成負面影響，並發現A型人格、內外控傾向及控制對組織政治知覺與工作壓力中「技術低用」構面具顯著之干擾效果；而內外控傾向對組織政治知覺與工作壓力中「工作負荷」構面具顯著之干擾效果。

Political behavior does exist in organizations. Perceptions of organizational politics affect decision-making of many issues in human resource departments from promotions to salaries. When members of organizations realize that political behavior will affect their promotions and salaries, thereby not fulfilling their expectations; the resulting perception may potentially bring an adverse effect on their work ethic. In recent years, many studies have taken place on the perceptions of organizational politics and its negative effects, the studies not only took objective environmental factors into consideration but also examined the subjective personal factors. Thus, the purpose of this study is to measure the effects of the organization’s member’s awareness of the existence of political behavior on work stress, and to examine if intervening variables, such as, “Type A personality”, “locus of control”, “understanding”, and “control”, would modulate the adverse effects of their perceptions of organizational politics on work stress.

Four national financial institutions were the recipients of this study, from whom 280 valid copies were received. The use of methodology includes factor analysis, reliability analysis, correlation analysis, regression analysis, and hierarchical regression analysis. The survey indicated that a) the perceptions of organizational politics have adverse effects on work stress, b) Type A personality, locus of control, and control, have remarkable modulating effects on the relationship between the perceptions of organizational politics and work stress in terms of under-utilization of skill, c) locus of control has significant modulating effects on the relationship between the perceptions of organizational politics and work stress in terms of work overload.

圖目錄 ii
表目錄 iii
第一章 緒 論 8
第一節 研究動機 09
第二節 研究目的 10
第三節 研究流程 11
第二章 文獻探討 12
第一節 組織政治相關理論與研究 12
第二節 工作壓力相關理論與研究 20
第三節 人格特質相關理論與研究 28
第四節 金融機構 32
第三章 研究方法 35
第一節 研究架構 35
第二節 研究假設 36
第三節 資料分析方法 37
第四節 資料蒐集方式 39
第五節 研究變項操作型定義及衡量工具 41
第六節 樣本持性分析與量表信度分析 47
第四章 實證分析 52
第一節 組織政治知覺在不同個人變項上的差異性分析 52
第二節 組織政治知覺對工作壓力之相關性 55
第三節 組織政治知覺對工作壓力之影響性分析 59
第四節 干擾效果之分析與探討 61
第五章 結論與建議
第一節 研究結論 74
第二節 研究建議 80
第三節 研究限制 82
參考文獻 83
第一節 中文書目 83
第二節 英文書目 85
附錄一 組織政治知覺研究量表題項及構面決定方式說明 88
附錄二 研究問卷 91

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蘇明琪，1994，組織政治知覺對組織承諾之影響研究，淡江大學國際企業研究碩士論文。

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